Job Description

At e4health, we Empower Better Health. The e4health Team is on a relentless mission to care for those teams who care for others. We bring our passion, ingenuity, and expertise to every engagement. In joining our Team, we want your help to provide our customers with powerful solutions in the pursuit of quality, integrity, clinical and financial value across healthcare.

Our People make the difference. Serving more than 400 hospitals and health systems nationwide for nearly two decades, e4health provides solutions to tackle the toughest problems in healthcare with unmatched technology, mid-revenue cycle, and operational expertise. e4health solutions streamline clinical, financial, and health information data and workflows, optimize coding, quality, and clinical documentation integrity processes, and address health IT operational challenges to deliver material results for healthcare organizations across the country. Learn more about us at www.e4.health.

POSITION TITLE:

Clinical Documentation Integrity (CDI) Educator- Client Site

ROLE TYPE:

Individual Contributor

EMPLOYMENT TYPE:

TBD Non-Exempt or Exempt

JOB SUMMARY: The Clinical Documentation Integrity (CDI) Educator is responsible for the design, development, and delivery of education related to clinical documentation practices. This role supports the continued growth and proficiency of CDI Specialists, new hires, and provider partners by offering structured learning experiences, individualized coaching, and performance feedback. The CDI Educator plays a key role in ensuring the accuracy, compliance, and quality of clinical documentation through proactive education and training rooted in current industry guidelines and regulatory standards.

The ideal candidate will have a strong background in CDI practices, experience in adult learning and education, and the ability to translate complex clinical and coding concepts into understandable, applicable guidance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops and delivers targeted education to Clinical Documentation Integrity Specialists (CDIS) and healthcare providers on compliant documentation practices, risk adjustment, and accurate reflection of patient acuity.
• Facilitates onboarding, training, and continuing education for new and existing CDI team members.
• Collaborates with CDI leadership and Quality teams to identify trends, educational gaps, and opportunities for ongoing education.
• Provides one-on-one and group mentoring based on audit findings, performance metrics, and industry updates.
• Conducts and supports internal audits to assess documentation quality and adherence to CDI best practices and compliance standards.
• Reviews medical records and queries for completeness, accuracy, and alignment with ACDIS/AHIMA guidelines.
• Evaluates provider documentation and query responses to inform future education strategies.
• Creates education materials, tip sheets, reference guides, and presentations tailored to diverse audiences, including providers, CDI professionals, and other stakeholders.
• Stays current on CDI industry standards, including MS-DRG and APR-DRG methodologies, quality metrics (e.g., PSI, HAC), and risk adjustment models (e.g., HCC, RAF).
• Supports the implementation and education of documentation technology tools, EMR workflows, and encoder systems.
• Maintains strict confidentiality in accordance with HIPAA and organizational policies.

REQUIRED QUALIFICATIONS:

• Active RN license with strong clinical background
• Active ACDIS, CCDS, or AHIMA, CDIP certification
• 5+ years of clinical documentation experience in an acute care setting
• 2+ years of CDI auditing, education, or second-level review experience
• Proven experience in CDI education, preceptorship, or mentorship roles
• Proficiency in developing and delivering CDI-related education to both clinical and non-clinical audiences
• In-depth knowledge of compliant query practices, ICD-10-CM/PCS coding, and DRG methodologies
• Strong communication, presentation, and interpersonal skills
• Proficiency in using EMRs, encoders, and Microsoft Office applications

Client Required Qualifications

PREFERRED QUALIFICATIONS:

• Bachelor of Science in Nursing (BSN) or related clinical field
• Coding credentials such as CCS
• Experience working with multiple EMRs and healthcare systems
• Familiarity with various risk adjustment models, PSI/HAC, and exclusionary criteria

Additional Information

KEY SUCCESS ATTRIBUTES:

• Integrity, passion, and ethics are required
• Demonstrates strong collaboration skills
• Has strong analytic and problem-solving abilities and techniques
• Exhibit consistent initiative with strong drive for results and success
• Demonstrate commitment to a team environment
• Well-developed written, verbal, and presentation communication skills including deep listening and attention to detail
• Ability to self-motivate and self-direct
• Possess strong time management and organizational skills
• Commitment and adherence to company Core Values

CORE COMPETENCIES:

• High level of integrity & ethical judgement
• Communication
• Consistency and Reliability
• Meeting Standards

BENEFITS:

We offer an excellent salary, full benefits package including 401(k) with company match, medical, dental, vision, life, short/long term disability insurance, and PTO policy.

PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS:

Sitting, talking, hearing and near vision are required over 90% of the time. Feeling is required over 90% of the time and reaching is required about 50% of the time. The ability to travel to field sites may be required up to 25% of the time.

WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS:

Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present only in unusual situations.

e4health is an equal opportunity employer and will consider all applications without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, gender, sexual orientation, gender identity or any other legally protected category.

Applicants for U.S. based positions with e4health must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.