Overview

Lake Centre for Rehab a subsidiary of Confluent Health, currently has an outstanding opportunity for a talented professional looking to advance in their healthcare career as a Centralized Scheduling Coordinator working in The Villages at the Lake Sumter Landing office. This position will provide patient scheduling support via phone, email, text, and fax with referral source interaction on the phone.

This is a full-time position with benefits.

Pay: $15/hr-$18/hr

Our Full-Time Employees Enjoy these Amazing Benefits:

• Employee-centric work culture from the top, down!
• Medical, dental, vision, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free life insurances
• Parental Perks
• And more!

Responsibilities

Overall job responsibilities include patient scheduling via phone, email, text and fax and patient and referral source interaction on the phone. You will work with internal teams to assist with customer service and scheduling efforts. Previous history with and working knowledge of insurance benefits, administrative duties, customer service and office experience a plus.

Qualifications

• Previous experience in healthcare office setting, a plus.
• Working knowledge of insurance benefits, deductibles, co-payments related to the delivery of medical care, a plus.
• Must be outgoing, self-motivated, and driven to succeed. Great at follow up and follow through.
• Excellent multi-tasker in a fast-paced environment.
• Excellent interpersonal and communication skills, including phone presence and in writing.
• Excellent organizational skills and experience.
• AmaZing! customer service ethic and high expectations for quality.
• Proficient using the latest versions of Outlook, Microsoft Word, Excel, and general office equipment.
• Quick to pick up on new technology and eager to learn and grow with this position.
• Ability to relate to the public regardless of ethnic, religious, and socioeconomic status