Employer Industry: Office Supplies Retail

Why Consider this Job Opportunity:
- Competitive pay up to $25.06/hr, based on experience and location
- Opportunity for career growth and advancement within the organization
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (112 hours) and Holiday Schedule
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
- Chance to work with a world-class sales and sales support team

What to Expect (Job Responsibilities):
- Effectively manage phone, email, and/or chat online workflow
- Engage and initiate conversations with users visiting our website via live chat
- Provide accurate and compelling information about our products and services to potential customers
- Guide users through the sales process, from initial contact to purchase, ensuring a smooth and positive experience
- Route users to the appropriate support or sales associate when needs become complex/out of chat representatives basic knowledge

What is Required (Qualifications):
- Strong organization and time management skills; able to juggle multiple priorities
- Effective communication skills, comes across positive
- Proactive in nature
- Exceptional typing ability (60 wpm)
- High school diploma or GED
- 1+ year experience in a customer focused, customer service, or sales role

How to Stand Out (Preferred Qualifications):
- Previous experience using Salesforce or a comparable sales tool
- Experience using a computer, Excel, and Outlook

#OfficeSuppliesRetail #SalesSupport #CareerGrowth #CompetitivePay #CustomerServiceSkills

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