CHIEF DEVELOPMENT OFFICER (CDO)

Salary: Negotiable, Commensurate with Experience

Open until filled.

Exempt

About us

The Greater Richmond Company (GRTC) is a medium sized public transit agency in the Richmond Region, serving a population greater than 500,000, and providing up to 10 million rides annually. GRTC provides local bus, express bus, Bus Rapid Transit (GRTC Pulse), rideshare, carpool, vanpool, and paratransit. GRTC is an award-winning agency, regarding mobility service options and employees. GRTC experienced double-digit ridership increases after implementing a BRT line, and a complete system redesign in 2019. GRTC received dedicated state funding in 2020 and is currently planning for expansion in the region. GRTC has over 500 employees and was awarded the 2021 Employer of the Year by WTS. It is a very exciting time to work at GRTC as the agency is always looking for innovative technology enhancements, business process improvements and plans for growth.

Richmond, Virginia is a wonderful place to live, work and play. Richmond is a vibrant and growing city, with a culture of creativity. It is a river city, that has affordable housing, and is driving distance from DC, the mountains, and the beach. It is also well known for its amazing restaurants, many of which are accessible by transit!

GRTC Transit System seeks a skilled candidate to directly oversee the Planning, Service Development, Grants Management, Project Development/Project Management, Engineering/Construction, Information Technology, Community and Legislative Relations, Communications, and Marketing functions. The Chief Development Officer (CDO) reports directly to the CEO and, in concert with the Board of Directors, external stakeholders, and the Senior Leadership Team, developing, guides and executes the Agency’s strategic plans and direction.

GRTC offers the following outstanding benefits:

• HMO-based health plan with 85% covered by GRTC
• Health Savings Account (HSA) with contributions by GRTC
• Competitive Compensation
• Group Life Insurance coverage in the amount of 1.5 times annual salary paid 100% by GRTC

• 11 paid holidays, paid birthday, 2 personal days
• Fully vested for company contributions after 1 year
• The company makes a 3% non-contributing match into each employee’s 401(a) plan. In addition, GRTC matches your contribution in to the 457(b)-retirement savings plan
• Company paid short term disability
• Long term disability
• Public school Loan Forgiveness (Not for profit company)
• Dental and vision
• Quarterly volunteer time off program
• Maternity/Paternity paid time off policy.

WHO MAY APPLY

This position is open to all GRTC employees and the general public at www.ridegrtc.com.

WORK SCHEDULE

Typically, 8:00AM - 4:30PM, Monday thru Friday. This position is exempt according to FLSA regulations.

JOB DESCRIPTION

The Chief Development Officer (CDO) is responsible for oversite of Planning, Service Development, Grants Management, Project Development/Project Management,

Engineering/Construction, Information Technology, Community Relations, Communications, and Marketing functions. The (CDO) reports directly to the CEO and, in concert with the Board of Directors, external stakeholders, and the Senior Leadership Team, develops, guides, and executes the Agency’s strategic plans and direction. Meets regularly with CEO, COS, CFO, and COO and other senior leadership staff to develop and advance overall organizational strategy and policy. Along with this senior leadership team, other key staff, and the Board of Directors; helps to establish long and short-term strategic goals and objectives for the Agency.

SUPERVISORY RESPONSIBILITIES

• Functions and Departments overseen by the CDO include: Planning and Grants Management; Service Scheduling; Project Development/Management; Engineering/Construction; Marketing & Communications; Community; Information Technology; and Service Development including TDM/Vanpool/Microtransit Development.
• Oversees any related externally contracted functions associated with these functions.
• Assures that the duties, responsibilities, and authority of each job and/or contracted function are clearly defined, effective, and communicated to incumbents/contractors.
• Assures that qualified personnel are selected, and that on-the-job training and workforce development programs are conducted and effective.
• Develops backup and succession plans for management and other key personnel.
• Provides prompt and objective mentoring, counseling to direct reports as necessary.

• Assures that positive employee relations are maintained at all levels of the organization.
• Ensures that the company’s management principles, policies and programs are clearly communicated internally and consistently implemented and applied.

• Aggregates work product and progress of various reports and departments to provide status reports to senior management, Board, the community, and other stakeholders.
• Directs the development and monitoring of strategic, service development, and capital investment, plans; and coordinates reporting of same to the CEO, Board of Directors, and community.
• Correlates broad organizational and departmental goals to strategies and initiatives designed to achieve those goals; and adjusts accordingly to changing conditions.
• Identifies and exploits opportunities for innovation in service design and product delivery.
• Assesses markets and opportunities for ridership growth.
• Actively pursues partnerships with outside entities.
• Actively engages various communities, stakeholder groups and customers in planning and design of Authority initiatives; and communicates findings to organization.
• Participates actively in community activities/represents the organization to external stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Supervises coordination between various agencies: GRTC, Local Jurisdiction’s Public Works, DRPT, VDOT, RRTPO, CVTA, FTA in addition to others.
• Oversees project budgets and tracks procurement processes for special projects.
• Ensures that project schedules and budgets are met.
• Advances collaborative projects with related entities to enhance the infrastructure around transit service, stops and stations such as enhanced pedestrian connections, upgraded stops and shelters, improved crossings, transit priority measures, etc.
• Develops and updates overall Capital Spending Plan, with input from all other departments.
• Makes recommendation for departmental budget.
• Monitors financial data to ensure department stays within budget, including departmental annual Payroll costs, Project Costs, Training and Special Events.
• Collaboratively coordinates with other senior staff and departments in establishing and carrying out responsibilities.
• Meets regularly with CEO, COS, CFO, COO, and other senior leadership staff to develop and advance overall organizational strategy and policy.
• Along with this senior leadership team, other key staff, and the Board of Directors; helps to establish long and short-term strategic goals and objectives for the Agency.
• Assesses the current and projected environment for GRTC services/projects and advises direction appropriately.

Education and/or Experience Any combination of education, training and/or experience equivalent to:

• Bachelor’s degree in business administration, planning, engineering, public administration, transportation, or related field; Master’s degree preferred, and;
• Five (5) + years senior management experience in a similar transportation, governmental or private sector entity, with oversight responsibility for strategic planning, marketing or capital projects and demonstrated proficiency in public engagement.

PHYSICAL DEMANDS . The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.