Anticipated End Date:

2024-04-15

Position Title:

Chief of Staff, Omnichannel Marketing

Job Description:

Location: Elevance Health supports a hybrid workplace model (virtual and in-office) with PulsePoint sites used for collaboration, community, and connection. This includes remote work and 1-2 days in office per week.

The Chief of Staff, Omnichannel Marketing is a highly visible role responsible for working with the VP of Omnichannel Marketing to identify and implement varied programs and plans that support achievement of enterprise goals. The Chief of Staff acts as a connector for the organization and operates as a strategic consultant for the Vice President and their leadership team. This individual will help drive a high-performance culture and be a direct extension of the VP in numerous engagements.

How you will make an impact:

Primary duties may include, but are not limited to:

• Works closely with Omnichannel and marketing leaders to facilitate execution of key projects and initiatives both within marketing and across the enterprise.
• Provides strategic, analytical and management support and keeps leadership abreast of noteworthy events, milestones, and issues out of their responsibility.
• Provides support and expertise in process planning and portfolio management activities.
• Ensures the timely communication and flow of information among leadership and associates by supporting Annual Planning, Town Halls, Budget Management, and strategic planning.
• Maintains lists of Executive Team priority action items, and monitors progress on actions.
• Oversees and executives other significant “strategic administrative” responsibilities and wears multiple “hats” at any given time and ensures nothing falls through the cracks.
• Serves as a trusted thought partner to the Omnichannel Leadership team helping to connect disparate efforts and address challenges within and across the organization.
• Provides support and oversight to major initiatives in support of our operating plan, including:
  • Organizing teams and identify marketing best practices.
  • Identifying enterprise impacted parties, business partners, and resources required.
  • Developing and designing processes and systems that support business needs.
  • Designing methods for integrating functions and processes.
  • Building support for business change throughout the business unit.
  • Providing expertise to the business areas in culture/change management activities.

Minimum Requirements

• Requires a BA/BS in a related field and minimum of 10 years managing large-scale change/project initiatives; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

• ‘Connector’ mindset, adept at building relationships and working to break down silos.
• Excellent communicator with experience in driving change management.
• Proactive, steps up to take the lead.
• Strong analytical skills to support independent decision making and accountability, and ability to manage multiple projects simultaneously.
• Excellent oral, written, presentation and communication skills, and ability to meet in person as needed.
• Experience organizing and creating presentations ranging from executive presentations to all-hand meetings.
• Experience working closely and influencing senior executives (VPs, SVP, CxO), and setting expectations on organizational goals.
• High degree of emotional intelligence.
• Strong executive presence.
• Extreme attention to detail.
• Very good understanding of technology and marketing strategy.

Job Level:

Director Equivalent

Workshift:

1st Shift (United States of America)

Job Family:

BSP > Business Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.