Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Nelnet is hiring a new head of People Services. Beyond a mere title, this position represents the heartbeat of our organization, influencing every facet of our vibrant community. The position is often referred to as head of Human Resources in other companies.
The Chief People Services Officer will report directly to the CEO of the Company and will be in charge of all things “People” inside of the company. This role extends far beyond traditional Human Resources; it's about fostering an environment where every individual can thrive and reach their full potential.

Imagine leading a team of dedicated professionals, each contributing to the symphony of Recruiting, Hiring, Onboarding, Payroll, Benefits, Consulting, Coaching, Training, People Learning and Development, Culture Surveys, Campus Recruiting, and Internship programs. Together, we are architects of creating an awesome place to work.

Nelnet is not just looking for a leader; we are in search of a true change agent, a leader who will champion our core value of making Nelnet an unparalleled place to work. We crave someone whose passion for people is palpable, someone committed to unlocking the boundless potential that resides within every member of our organization.

The mission of the People Services team is to foster Human Development inside all of the businesses and within the entirety of Nelnet. At its base the core function is to develop people and to ignite human potential – to recruit, train, support, and enhance the highest level of talent within Nelnet so that we may serve the dreams and potentials of people who are customers of Nelnet, in alignment with our vision and core values.

Duties and Responsibilities:
• Collaborate and partner with executive leadership to develop and implement HR strategies to support Nelnet’s objectives and core values.
• Partner and collaborate cross-functionally to implement HR initiatives that create opportunity for associates to thrive and reach their full potential.
• Serve as a thought leader, challenge the status quo, and demonstrate creative problem solving/solutions.
• Lead all aspects of the Human Resources team including HR Operations, Benefits & Wellness, Organizational Training and Development, DE&I, Corporate & Campus Recruiting, Internship Program, Compliance, and HRIS. Maintain an environment of continuous learning to ensure the team has the tools and resources needed to support Nelnet’s associates.
• Drive Nelnet’s Diversity, Equity, and Inclusion (DE&I) programs, including Associate Resource Groups.
• Identify KPIs for Nelnet’s human resource functions and assess the team’s success and market competitiveness based on these metrics.
• Invest continuously in personal professional development to maintain and increase knowledge of innovation, best practices, laws, and regulations.
• Manages and is responsible for HR team’s annual budget.
• Mitigate HR-related risks by proactively addressing and resolving compliance issues.
• Serves as the Affirmative Action Officer, overseeing the reporting, action plans, and progress of the Affirmative Action Plan.
• Prepare and provide legal responses in partnership with General Counsel when applicable.
• Lead and support compliance with all governmental and labor requirements; including Federal and State laws.

Personal Attributes needed:
• Authentic
• Passionate about Human Development
• Strategic Decision Making
• Dedicated to their own continual growth and learning
• Growth oriented
• High level analytical skills (can use data to drive decisions and outcomes)
• Curious
• Adopter of new technologies (AI, HR Systems)
• Purpose Driven
• Flexible/Adaptable/Open to new ideas
• Embraces Change and is Agile

Experience:
• Bachelor’s degree required; Master’s or law degree a plus.
• Minimum of five years of experience in a business field such as management, legal with experience in human resource a plus.
• Experience with complex organizations, with multi-site in office, hybrid, remote work environment experience highly preferred.
• A comprehensive understanding of relevant employment & labor laws and regulations a plus.
• Experience in mergers and acquisitions, encompassing payroll integration, benefits consolidation, staff conversion, communications management, and related aspects.
• Demonstrated ability to lead and develop high performing teams.

Salary Range: $275,000- $350,000 DOE

This role is based in office out of the Lincoln, NE Headquarters.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.