Job Description

JOB SUMMARY:
The Claims Process Recovery Clerk is responsible for the review, correction and submission of claims for all clients; OEM, Warranty, Service Contracts, and Home Warranty

JOB SCOPE:
Claims and Service Order review, submission, and special projects for all the In Home B2B clients.

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES:

• Submits claimable events from completed service orders in daily queues
• Ensures that claims are filed in a timely manner using the Claims in Review accrual reports
• Works closely with assigned Client Admin and NCC Claims Supervisor
• Learns all functional and technical aspects of the area(s) assigned.
• Works on assigned special projects like; claim recovery, resubmissions, working incomplete claims in client switch accounts, reporting, or others
• Performs other duties as assigned.

• High school diploma or equivalent
• 1-2 years of related experience
• 18 years of age or older

• 1 - 2 Years Home Services or Claims/Accounting experience.
• Problem solving skills
• Works well in a team environment setting
• Solid computer skills with ability to adapt and learn new systems
• Good verbal and written communication skills
• Ability to perform multiple tasks with strong attention to detail
• Ability to periodically work flexible schedules based on business needs
• Ability to maintain a professional image at all times
• Ability to prioritize and meet deadlines as required
• Frequent sitting, some standing and walking and bending and reaching as necessary
• Ability to communicate with customers and co-workers at various levels of the organization

• Microsoft PowerPoint, Word
• Home Services experience

Years Experience

1 - 2 Years Experience

Travel Requirements

None

Country

United States

Work-In City

Remote

Work-In State

Remote

Work-In Postal Code

Remote

Business

Sears Home Services - In Home

Job Function

Administrative/Clerical/Office Support

Employment Category

Regular, Full-time

Compensation Range

$16.00

Additional Compensation Explanation

N/A

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.

Posting Tags

#IHSupport

Company Brand

Sears Home Services

Location City

Hoffman Estates