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Claims Specialist I, Property - Weather (Remote Event Management Team)
7 days agoPayCompetitive
LocationColumbus/Ohio
Employment typeFull-Time
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Job Description
- Req#: 89528
Employer Industry: Insurance (Property and Casualty)
Why consider this job opportunity:
- Minimum of 18 days paid time off each year, pro-rated quarterly based on hire date
- Comprehensive benefits package including medical, dental, vision, life insurance, and disability coverage
- 401(k) with company match and a company-paid pension plan
- Opportunity to work in a hybrid in-office/work-from-home schedule
- Engage in meaningful work by helping customers during challenging times
- Commitment to diversity and inclusion within the workplace
What to Expect (Job Responsibilities):
- Investigate and resolve personal lines weather claims via phone and virtual communication
- Deliver outstanding customer service to current and prospective clients
- Lead vendors or independent adjusters and review estimates proposed by them
- Determine accurate policy coverage on weather claims and manage claims processes
- Maintain up-to-date knowledge of local industry repair procedures and market pricing
What is Required (Qualifications):
- Undergraduate degree or equivalent experience preferred
- State licensing where required and completion of applicable claims certification training
- Preferred one to three years of related claims handling or construction experience
- General knowledge of insurance theory, practices, and contracts
- Strong written and verbal communication skills for effective interaction with various stakeholders
How to Stand Out (Preferred Qualifications):
- Experience in a customer service environment with flexible work schedules
- Familiarity with claims processing and best claims practices
- Analytical skills for decision-making and issue resolution related to coverage application
- Background in construction terminology and estimating practices
- Leadership skills and experiences relevant to the role
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