Desjardins Group
Claims Technician - Total and Permanent Disability
This job is now closed
Job Description
- Req#: R2403468
Process claims in accordance with the contractual clauses of the insurance policy. Escalate more complex claims to another processing level, if applicable
Establish the benefit amount, determine the payable period (for PTD: integration), proceed with payment and carry out the necessary follow-up (for example, close the file or continue making payments)
Assist insureds with the CPP or QPP application process
Calculate and be able to explain deductions and negotiate reimbursements if necessary
Speak with and write to partners, professionals and clients to obtain and provide information, justifications and interpretations
Communicate with claims management offices across the country
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable , stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
General college diploma in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
K nowledge of French is required for positions in Quebec
Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Medical knowledge
Temporary position for 17 months
As a total and permanent Disability claims technician, you help process disability insurance claims and help manage disabilities for claims determined to be "total and permanent" according to established criteria. You contact insureds who are off work and regularly update their medical condition. You guide them through the complex process of applying for various government benefits (CPP, QPP, etc.), and you make calculations and explain them when adjusting benefits if approved by one of these organizations. Your work is crucial to claims management, as insureds will be in contact with you for several years. This position involves working on a team, so you must be highly autonomous and able to assess and prioritize your tasks. More specifically, you'll be required to:
What we offer*
* Advantages apply based on eligibility criteria.
What you bring to the table
Decision quality, Plans and aligns#LI-Remote
Trade Union
Non SyndiquéAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Life and health insurance (FG)Unposting Date
About the company
The Desjardins Group is a Canadian financial services cooperative and the largest federation of credit unions in North America.