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Client Contact Solution Project Manager


PayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 24-01183
      Employer Industry: Information Technology Consulting

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Work remotely while residing in the Metro-Atlanta area
      - Collaborate with diverse teams and stakeholders to implement innovative solutions
      - Engage in projects that have a significant impact on client services and operational efficiency
      - Be part of a company that values diversity and inclusivity in the workplace

      What to Expect (Job Responsibilities):
      - Manage project planning and implementation activities for transitioning client contact solutions
      - Utilize project management methodologies such as Agile, SAFe, and SCRUM
      - Monitor project progress, identify risks, and develop mitigation strategies
      - Collaborate with IT, vendors, and stakeholders to ensure timely delivery of project milestones
      - Document vendor progress and provide updates to executive leadership as needed

      What is Required (Qualifications):
      - Bachelor's degree in a related field from an accredited college or university
      - Minimum of five years of recent relevant project management experience
      - Relevant certification such as Project Management Professional (PMP)
      - Strong understanding of software development methodologies (Agile, Waterfall)
      - Experience with project management tools (e.g., Jira, Asana)

      How to Stand Out (Preferred Qualifications):
      - Experience in managing client contact solution projects
      - Knowledge and experience with Salesforce and integration methodologies
      - Strong communication skills, both oral and written, with the ability to present complex information clearly
      - Demonstrated ability to manage multiple project teams and stakeholders
      - Experience working with diverse communities and sensitivity to cultural needs

      #InformationTechnology #ProjectManagement #RemoteWork #CareerGrowth #DiversityAndInclusion

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  • About the company

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