Employer Industry: Legal Services

Why Consider this Job Opportunity:
- Opportunity for career development and growth into a non-attorney sales role
- Dynamic and supportive team environment
- Contribution to a boutique, woman-of-color-owned law firm
- Flexibility to work from home
- Training and resources provided for professional growth

What to Expect (Job Responsibilities):
- Engage with prospective clients, ensuring they feel heard and valued
- Manage new client onboarding and data entry processes
- Book and confirm consultations, assisting with lawyer schedules
- Follow up with prospective clients, generate fee agreements, and ensure smooth client engagements
- Collaborate with the marketing team to optimize client intake processes

What is Required (Qualifications):
- Outstanding communication skills and empathy
- Previous experience in customer service or sales
- Proficiency with Microsoft Office, especially Excel
- High school diploma or equivalent required; Bachelor's degree desired
- Enjoy talking on the phone and making calls

How to Stand Out (Preferred Qualifications):
- Experience in customer service or sales
- Strong computer and data entry skills

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