MVB Bank

Client Experience Associate


PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: CLIEN001926
      Employer Industry: Financial Services

      Why consider this job opportunity:
      - Comprehensive benefits package including Medical, Dental, and Vision Insurance
      - 401K Salary Deferral Plan to support your financial future
      - Opportunities for education and tuition expense reimbursement
      - Flexible work environment with the option to work remotely
      - Engaging company culture that emphasizes diversity, equity, and inclusion
      - Chance to make a positive impact on client satisfaction and financial well-being

      What to Expect (Job Responsibilities):
      - Provide professional client service by answering incoming calls and processing financial transactions with accuracy
      - Act as a backup for the banking center team, assisting with operational and client-facing needs
      - Proactively identify and refer additional financial needs to appropriate business partners
      - Meet or exceed established sales goals through effective client analysis and communication
      - Adhere to all applicable laws and regulations governing bank operations

      What is Required (Qualifications):
      - Minimum of 2 years of banking experience
      - Strong problem-solving and decision-making abilities
      - Excellent client service and telephone skills
      - Proficient computer skills in Outlook, Word, Excel, and PowerPoint
      - Ability to maintain confidentiality of client transactions and account information

      How to Stand Out (Preferred Qualifications):
      - Experience with interactive teller systems and banking software
      - Ability to work flexible or weekend hours on a rotating basis
      - Strong organizational skills and ability to multitask

      #FinancialServices #ClientService #RemoteWork #CareerGrowth #DiversityAndInclusion

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      MVB is your trusted partner on the financial frontier, powering your potential and helping you reach your financial goals.