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Client Onboarding Specialist


Pay$18.00 - $18.75 / hour
LocationHartford/Connecticut
Employment typeFull-Time

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  • Job Description

      Req#: 46BEB6D660
      Employer Industry: Compliance and Transportation Services

      Why consider this job opportunity:
      - Salary up to $18.75 per hour
      - Opportunities for professional growth within the organization
      - Comprehensive health, dental, and vision benefits
      - Generous vacation, sick, and personal time off
      - Supportive work environment that values innovative ideas
      - Flexibility to work remotely from specified states

      What to Expect (Job Responsibilities):
      - Reach out to new clients promptly using power dialer systems to ensure a smooth onboarding process
      - Spearhead the onboarding journey for small market clients, addressing their unique needs and expectations
      - Deliver in-depth training through client portal demonstrations and maintain high client satisfaction
      - Manage tasks, track timelines, and communicate updates to both the employer and the client
      - Become an expert in products, services, and industry regulations to provide informed support

      What is Required (Qualifications):
      - Bilingual in English and Spanish
      - Bachelor’s Degree or equivalent experience
      - 1-3 years of customer service experience
      - Proficiency in Microsoft Word, Excel, and Outlook
      - Exceptional critical thinking and problem-solving skills

      How to Stand Out (Preferred Qualifications):
      - Remote work experience
      - Demonstrated ability to tailor client-focused solutions to meet individual needs
      - Proven capability to manage multiple projects simultaneously with attention to detail
      - Self-motivated with a track record of success in a results-driven environment
      - Strong prioritization skills

      #ComplianceServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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