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Client Relations Specialist - Bookkeeping
Pay$57000.00 - $62000.00 / year
LocationAthens/Georgia
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 271B64716F
Employer Industry: Financial Services for Small Businesses
Why consider this job opportunity:
- Salary up to $62,000 annually
- Opportunity for career advancement with over 20% of the organization promoted into new roles in the last three years
- Work remotely from home with company-provided equipment
- Comprehensive benefits including free premium health coverage, paid parental leave, and a generous 401k match
- Supportive and inclusive company culture with opportunities to connect with senior leaders
- Empowering environment that encourages employees to speak up and contribute
What to Expect (Job Responsibilities):
- Lead client communication, addressing technical accounting and product inquiries
- Manage client escalations with customer service and problem-solving skills
- Guide clients through product changes and follow up on resolutions
- Prepare and explain billing charges and process client terminations
- Deliver high-quality bookkeeping and tax services to a diverse client portfolio
What is Required (Qualifications):
- Must be 18 years of age or older
- Bachelor's degree in Business, Accounting, or Finance or equivalent experience
- Minimum 3 years of progressive bookkeeping experience in a multi-client environment
- Minimum 3 years of client servicing experience with small business owners
- Proficient knowledge of QuickBooks Online (QBO) and excellent skills in Microsoft Office Suite
How to Stand Out (Preferred Qualifications):
- Certification in QuickBooks Online (QBO)
- Experience in small business accounting and tax services
- Strong problem-solving and critical thinking skills
- Ability to work autonomously and manage time effectively
- Experience contributing to team projects or initiatives
#FinancialServices #RemoteWork #CareerGrowth #InclusiveCulture #SmallBusinessSupport
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