Employer Industry: Financial Services

Why Consider this Job Opportunity:
- Salary up to $[highest pay]
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience

What to Expect (Job Responsibilities):
- Answer telephone, email, and chat inquiries from Alerus banking, retirement, and health benefit clients promptly and courteously
- Provide professional, accurate and clear communication
- Understand and communicate inquiry and transactional use of the Alerus websites, mobile apps, and voice response systems
- Understand and communicate basic provisions of retirement plan documents, adoption agreements, and loan policies to clients and participants
- Understand and communicate the regulations for health savings accounts, flexible spending accounts, and health reimbursement arrangements

What is Required (Qualifications):
- 1+ years business experience in employee benefits, customer service, or accounting/bookkeeping preferred
- 1+ years of experience directly related to financial services preferred
- Excellent written/oral communication and organization skills required
- Ability to prioritize, be self-motivated, and independently manage multiple concurrent tasks and meet deadlines
- Basic knowledge of Microsoft Word and Excel

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service

#FinancialServices #CustomerService #CareerOpportunity #RemoteWork #ProfessionalDevelopment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.