Employer Industry: HR Software

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay with benefits such as medical, dental, and vision coverage
- 4 weeks paid time off and 11 paid holidays
- Flexible work models including in-office, work-from-home, or hybrid options
- Great company culture focused on individuality and personal growth

What to Expect (Job Responsibilities):
- Provide world-class customer service via phone, email, and chat communications with clients
- Develop an understanding of how information connects in BambooHR products to navigate client issues
- Guide clients in BambooHR performance management, time-tracking, onboarding, and applicant tracking systems
- Think creatively to provide solutions for complex questions
- Keep up to date on new features and products to maximize client value

What is Required (Qualifications):
- Open to in-office training during the ramping period
- 1-2 years of prior relevant customer service or technical troubleshooting experience
- Strong interpersonal communication skills
- Passion for customer care and high client satisfaction
- Ability to work in a fast-paced environment

How to Stand Out (Preferred Qualifications):
- Strong attention to detail and the ability to work independently
- Articulate and concise in both written and oral English communication
- Strong resiliency and ability to work through difficult situations

#HRSoftware #CustomerService #CareerGrowth #FlexibleWorkOptions #GreatCompanyCulture

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.