Intapp

Client Services Operations Analyst Intern


PayCompetitive
LocationCharlotte/North Carolina
Employment typeFull-Time

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  • Job Description

      Req#: R2023614
      Employer Industry: Enterprise Software Solutions for Legal and Professional Services

      Why consider this job opportunity:
      - Gain valuable experience in CRM and business intelligence tools
      - Opportunity for professional growth and development through mentorship and project work
      - Work alongside a team of smart and mission-driven professionals
      - Hybrid internship with the flexibility of working in the office at least 3 days a week
      - Challenging and rewarding work with exposure to pre-sales and contracting activities

      What to Expect (Job Responsibilities):
      - Assist the Services Sales Ops team with processing Statements of Work (SOWs) and service setup during pre-sales stages
      - Manage incoming scoping requests and route them to relevant technical teams
      - Maintain deal and pipeline accuracy in the CRM platform for reporting and forecasting
      - Provide first-line technical support to Client Services and Strategic Consulting organizations
      - Create and update projects in the Services Project Management System

      What is Required (Qualifications):
      - Strong organizational, time management, and prioritization skills
      - Ability to work under tight deadlines and as part of a team
      - Proficiency in Microsoft Excel and familiarity with basic functions
      - Strong analytical and creative problem-solving abilities
      - Willingness to learn new technologies, processes, and business models

      How to Stand Out (Preferred Qualifications):
      - Previous experience in client services or professional services operations
      - Familiarity with CRM systems and data reporting tools
      - Experience working in a fast-paced, dynamic environment
      - Interest in software solutions and their application in professional services
      - Demonstrated ability to adapt to rapidly evolving situations

      #EnterpriseSoftware #InternshipOpportunity #ProfessionalServices #HybridWork #CareerDevelopment

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Intapp powers connected firm management for private equity, investment banking, legal, accounting, and consulting. Our end-to-end, cloud-based, AI-infused connected firm management software unlocks your collective knowledge from first touch to final ou...