Samsung Electronics America

Client Solutions Manager


PayCompetitive
LocationLondon/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R86218

      Position Summary

      Why Join our Team?

      ESBO (European Service Business Organisation) is responsible for identifying, evaluating and determining new opportunities within the ever-growing CTV media industry, with the goal of creating scalable services and businesses on top of the global footprint of European Samsung Smart TVs.

      The EU advertising team is working to build value for partners, advertisers, and agencies through its unique insights into content consumption in the shifting media landscape.

      Role and Responsibilities

      Your Key Responsibilities:

      • Leverage communication and relationship-building skills to cultivate long-lasting partnerships with key clients

      • Be a resource for sales, helping to advise on marketing strategies and to optimise campaigns, maximising the benefits of the Samsung Ads platform

      • Provide outstanding client service throughout the sales and post sales process, responding quickly to requests and troubleshooting issues

      • Manage each phase of every campaign efficiently and visibly keeping sales and the client updated

      • Using the wealth of data available to provide best in class post campaign analysis to clients with insights, learnings, and recommendations

      What we need for this role

      To be successful, you will possess the following skills and attributes:

      • Experience in account management capacity at a media or technology company with experience in TV advertising, digital media, and/or advertising platforms.

      • Understanding of digital media and the online advertising industry.

      • Independent, self-starter; comfortable with ambiguity, and resilient. Able to work independently

      • Strong communication skills and the ability to manage client relationships

      • Superior analytical skills to provide campaign insights to internal and external audiences

      • Comfortable with both PowerPoint and Excel

      What does success look like?

      • Experience in account management capacity at a media or technology company with experience in TV advertising, digital media, and/or advertising platforms.

      • Understanding of digital media and the online advertising industry.

      • Independent, self-starter; comfortable with ambiguity, and resilient. Able to work independently

      • Strong communication skills and the ability to manage client relationships

      • Superior analytical skills to provide campaign insights to internal and external audiences

      • Comfortable with both PowerPoint and Excel

      Skills and Qualifications

      Benefits of working here at Samsung include:

      Hybrid working - 3 days in the office, 2 days from home

      • Bonus Scheme

      • Car allowance

      • Healthcare cash plan or Private medical – Single/Family cover * delete as required

      • Income Protection

      • Enhanced Company Pension contribution

      • 3 x volunteering days each year

      • Flexible Benefits - £55 per month contribution - this includes travel insurance, gym membership, payroll giving, season ticket loan facility, taste card, dental insurance

      • Holiday - 25 days per annum plus bank holidays and an additional day off for your birthday!

      • Access to staff sales discounts on a wide range of Samsung products

      • Access to discount shopping portal

      We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

      We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

      * Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy . You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: http://ghrp.europe-samsung.com/PrivacyNoticeforEU.html .

  • About the company

      Samsung is committed to complying with local laws and regulations as well as applying a strict global code of conduct to all employees. It believes that ethical management is not only a tool for responding to the rapid changes in the global business environment, but also a vehicle for building trust with its various stakeholders including customers, shareholders, employees, business partners and local communities. With an aim to become one of the most ethical companies in the world, Samsung continues to train its employees and operate monitoring systems, while practicing fair and transparent corporate management.