Employer Industry: Ecommerce Technology

Why consider this job opportunity:
- Salary up to $115,000
- Eligible for additional quarterly bonus compensation through attractive incentive plans
- Opportunity for career advancement and growth within a rapidly expanding team
- Dynamic and entrepreneurial work environment
- Chance to work with leading retailers like Amazon, Walmart, and Target
- Commitment to diversity, equity, and inclusion in the workplace

What to Expect (Job Responsibilities):
- Develop and maintain trusted advisor relationships with key customer stakeholders and executive sponsors
- Operate as the primary point of contact for customer inquiries and issues
- Stay informed on the evolving Ecommerce ecosystem, including industry trends and best practices
- Gather customer feedback to inform product development and improvement
- Track account metrics and identify upsell/cross-sell opportunities within the customer base

What is Required (Qualifications):
- B.A. or B.S. degree or equivalent experience
- Minimum of 3 years of Ecommerce subject matter expertise for supported retail publishers (Amazon, Walmart, Target, Instacart, etc.)
- At least 3 years of experience in Ecommerce paid media, understanding full funnel strategies
- 5+ years of experience in client services and/or technical project management
- Proven analytical skills with experience using data to generate actionable insights

How to Stand Out (Preferred Qualifications):
- Experience with Skai Ecomm or comparable marketing platforms
- Familiarity with SaaS tools and applications such as Excel, PowerPoint, and Salesforce
- Experience in a high-touch customer support model
- Strong video call skills and professionalism
- Ability to travel occasionally for in-person client meetings

#Ecommerce #ClientSuccess #CareerOpportunity #CompetitivePay #DiversityAndInclusion

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