Employer Industry: Veterinary Staffing Platform

Why Consider this Job Opportunity:
- Salary up to $28 an hour
- Opportunity for career advancement and growth within the organization
- Work remotely in select states
- Comprehensive health benefits and 401K
- Unlimited Paid Time Off
- Supportive and collaborative work environment

What to Expect (Job Responsibilities):
- Serve as a point-of-contact for customer inquiries through various support channels
- Troubleshoot and resolve first-line issues raised by users
- Coordinate escalated issues with relevant departments
- Document and share key learnings with the team
- Maintain client communications and tickets in Hubspot

What is Required (Qualifications):
- 2+ years of experience in online client/customer support
- Proactive, organized, and accurate in communication
- Familiar with customer support tools/software
- Timely and efficient in task completion
- Flexible, agile, and driven to improve processes

How to Stand Out (Preferred Qualifications):
- Vet technician/animal healthcare industry experience a plus

#VeterinaryStaffing #ClientSupport #RemoteWork #CareerGrowth #BenefitsIncluded

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