About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Brief Position Overview:
The WIC Clinic Clerk performs a variety of clerical duties in support of the WIC Program. The Clinic Clerk provides high-level customer service to program participants and applicants, screens and calculates applicant eligibility, processes program documentation, issues benefits to clients, and participates in community outreach. The Clinic Clerk ensures client satisfaction and meets performance metrics in accordance with State requirements.

Duties & Responsibilities:

Assist clients to complete all necessary forms and documentation. Completes data entry and evaluates eligibility documents for residency, identification, income, and immunizations.
Explains WIC Program procedures, use of Texas WIC card and WIC Food Benefits to clients.
Responsible for answering phones, checking in patients, scheduling appointments, and multitasking to assist client flow.
Completes blood iron level check and anthropometric measurement, plotting on appropriate growth charts.
Maintains quality assurance standards for calibration of equipment and infection control precautions.
Conducts community outreach, provides referrals for clients needing services not provided by WIC.
Makes appropriate referrals to WIC Lactation Consultant.
Conducts Nutrition and Breastfeeding education classes.
Other duties as assigned, including responding to an emergency event.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education:

High school Diploma or GED

Knowledge, Skills and Abilities:

Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
Excellent communication skills (verbal & written).
Ability to demonstrate good judgment when needed to resolve any client concerns within the scope of practice.
Ability to maintain confidentiality when dealing with sensitive information.
Understands the organizational mission
Understands ethics and public good; is concerned with public trust
Demonstrates respect for the opinions and beliefs of others
Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
Demonstrates a sense of responsibility for the success of the group
Collaborates with others to improve quality and address needs
Ability to adapt to change
Treats others with courtesy, sensitivity, and respect
Behaves in an honest, fair, and ethical manner
Assesses and recognizes own strengths and weaknesses
Uses sound judgment
Self-motivated
Organizes and maintains work environment to allow for maximum productivity
Communicates clearly and effectively, both orally and in writing

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications .

Education:
• Associates degree preferred.

Experience:
• One (1) year of experience in data entry and computers is preferred.
• One (1) year of clerical work or training experience is preferred.

Languages:
• Bilingual in English and Spanish preferred Position Type, and Typical Hours of Work:

This is a full-time position. Days and hours of work are typically Monday through Thursday from 8:00 am to 5:00 pm, Friday 8:00am to 12:00pm, and every third Saturday 8:00am to 12:00pm. Clinic hours may vary due to client demands.

Work Environment:

This job operates in a professional clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

Position requires a high level of movement throughout the facility.
Ability to communicate information and accurately exchange information.
Ability to enter accurate information into the computer system.
Employee must be able to lift supplies 5 lbs. or greater.
Working conditions involve possible exposure to infectious diseases, blood borne pathogens and bodily fluids.

Work Location:

HCPH - Tomball WIC, 701 E. Main, Suite 145 B, Tomball, TX 77375

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Clinic Clerk (Tomball WIC)

This job is now closed

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