NHS
Clinic Collection Assistant
This job is now closed
Job Description
- Req#: C9063-25-0027?language=en&page=412&sort=publicationDateDesc
- Good standard of education to GCSE level or equivalent.
- Manual driving licence
- Experience of working with the public
- Experience in dealing with confidential information
- Excellent customer service, communication, written and numeracy skills
- Ability and dexterity to undertake venepuncture
- Ability to work methodically and accurately and follow instructions
- Understand and work within the parameters of the Code of Conduct for Healthcare Workers
- Customer service training and or experience
- C1 D1 licence category
- Ability to speak Welsh
- Confident in the use of automated equipment
- Knowledge of working in a healthcare environment
- Excellent customer service skills
- Experience of working with people at all levels.
- Good standard of education to GCSE level or equivalent.
- Manual driving licence
- Experience of working with the public
- Experience in dealing with confidential information
- Excellent customer service, communication, written and numeracy skills
- Ability and dexterity to undertake venepuncture
- Ability to work methodically and accurately and follow instructions
- Understand and work within the parameters of the Code of Conduct for Healthcare Workers
- Customer service training and or experience
- C1 D1 licence category
- Ability to speak Welsh
- Confident in the use of automated equipment
- Knowledge of working in a healthcare environment
- Excellent customer service skills
- Experience of working with people at all levels.
Job summary
The Welsh Blood Service (WBS) provides blood products to NHS Hospitals across Wales and is currently recruiting a full time Clinic Collection Assistant to include driving duties. From the members of the public who make incredible, life-saving donations to the dedicated members of our team who make it happen - people are essential to the service we provide. You could help us change lives.The role is diverse and will include , welcoming donors, testing donors to see if they are able to give blood on that day, taking blood, maintaining records and offering basic clinical advice and aftercare. You will also be loading/unloading and assembling mobile donation equipment. You will need to be comfortable with the sight of blood.
You must be able to travel to undertake the duties of the post at various locations. WBS fleet vehicles, team minibus and equipment vehicles are provided.We will give you all the technical training you need to perform venepuncture (using needles to take blood), so you don't need a medical background. However, you will need to demonstrate excellent customer service skills and have a friendly and flexible approach which will make donors feel welcome at ease and valued.Work hours are varied and include long days, Bank Holiday and weekend working.There will be a requirement foryou to work in various settings and also on the mobile donation unit.
Main duties of the job
The role will deliver both excellent customer service and direct care to donors throughout the blood donation process. You will be working as part of a multi-skilled team committed to creating a caring environment and excellent customer service experience whilst identifying and meeting the expectation of individual donors so that blood is donated safely and donors are encouraged to return. This will include delivering high standards in customer service, performing venepuncture and driving duties.
Working to agreed clinical and quality standards and procedures to safeguard donor and patient safety.
It will be the requirement of the post holder to develop skills in the areas of venepuncture, donor screening, meeting and greeting, appointment management and reconciliation in addition to core skills.
There will be a requirement for all staff to flex through various teams and blood collection facilities such as blood mobiles, static sites and community clinics covering a large geographical area.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out more https://velindre.nhs.wales/
Date posted
14 April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,433 to £26,060 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
120-ACS010-0425
Job locations
Dafen Unit
Llanelli Gate Business Park
Llanelli
SA14 8LQ
Job descriptionJob description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Welsh Blood Service
Address
Dafen Unit
Llanelli Gate Business Park
Llanelli
SA14 8LQ
Employer's website
Employer details
Employer name
Welsh Blood Service
Address
Dafen Unit
Llanelli Gate Business Park
Llanelli
SA14 8LQ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.