• Job Description

  Req#: C9287-24-1220?language=en&page=38&sort=publicationDateDesc

  Job summary

  We are looking to recruit a Clinic Support and Results Clerk to support the HIV Community Team.

  The team are currently housed in South Liverpool Treatment Centre (Garston).

  Applicants are requested to view the attached tasks list for more information on the specific job role.

  This is a very exciting time for Axess sexual health service with a number of innovations to be implemented alongside these developmentswith the aim of providing world class services.

  Our ideal candidate will have experience of using Electronic Patient Record Systems, spreadsheets and databases, working with clinical staff at all levels and have excellent customer service skills.

  **From 4th April 2024 the minimum salary requirement for a skilled visa increased to £23,200. We strongly encourage applicants who require sponsorship to review the eligibility criteria at https://www.gov.uk/check-uk-visa

  Main duties of the job

  To undertake this role you will have experience of using Electronic Patient Record Systems, working with databases and data entry and will haveexcellent customer service skills.

  You be liaising with patients and health care professionals and will be able establish a good rapport and professional relationships with others.You will commonly deal with information of a personal and sensitive nature and you will be expected to adhere to the highest standards ofconfidentiality in the course of your work.

  About us

  Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

  The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

  The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

  It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

  To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

  Follow us on Social Media:

  Facebook - Liverpool University Hospitals Careers

  Instagram - @LUHFTcareers

  Twitter - @LUHFTcareers

  Date posted

  13 June 2024

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £22,816 to £24,336 a year per annum

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  287-RMED-202-24

  Job locations

  Axess Sexual Health

  South Liverpool Treatment Centre

  Liverpool

  L19 2LW

  
  

  Job description

  Job responsibilities

  Supporting HIV community nurses in arranging ongoing care for HIV patients

  Taking enquiries by phone and email including referrals to the service

  Working on various systems including updating patient details.

  General administrative tasks as required by the service

  Job description

  Job responsibilities

  Supporting HIV community nurses in arranging ongoing care for HIV patients

  Taking enquiries by phone and email including referrals to the service

  Working on various systems including updating patient details.

  General administrative tasks as required by the service

  Person Specification

  Qualifications

  Essential

  • GCSE English Language & Maths or equivalent
  • RSA 2(or equivalent) Typing/WP ability

  Desirable

  • Ability to produce documents to a high standard

  Experience

  Essential

  • Demonstrable previous document/system control experience

  Desirable

  • Knowledge of NHS and/or Project Management environment advantageous
  • PRINCE 2

  Knowledge

  Essential

  • Thorough understanding of MS Office software packages, including Microsoft Outlook
  • Excellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skills

  Desirable

  • Advanced Word, Excel, Powerpoint, Database Management. Project Office software, e.g. MS Project Standard.

  Skills

  Essential

  • Ability to work within a high pressure environment, and have the ability to multi-task

  Other

  Essential

  • Excellent interpersonal skills, the ability to communicate effectively with all members of the Project Team and the Trust, and externally with project advisors
  • Must be a self-start who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervision
  • Must have an excellent telephone manner

  Person Specification

  Qualifications

  Essential

  • GCSE English Language & Maths or equivalent
  • RSA 2(or equivalent) Typing/WP ability

  Desirable

  • Ability to produce documents to a high standard

  Experience

  Essential

  • Demonstrable previous document/system control experience

  Desirable

  • Knowledge of NHS and/or Project Management environment advantageous
  • PRINCE 2

  Knowledge

  Essential

  • Thorough understanding of MS Office software packages, including Microsoft Outlook
  • Excellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skills

  Desirable

  • Advanced Word, Excel, Powerpoint, Database Management. Project Office software, e.g. MS Project Standard.

  Skills

  Essential

  • Ability to work within a high pressure environment, and have the ability to multi-task

  Other

  Essential

  • Excellent interpersonal skills, the ability to communicate effectively with all members of the Project Team and the Trust, and externally with project advisors
  • Must be a self-start who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervision
  • Must have an excellent telephone manner

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Liverpool University Hospitals NHS Foundation Trust

  Address

  Axess Sexual Health

  South Liverpool Treatment Centre

  Liverpool

  L19 2LW

  
  

  Employer's website

  https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Liverpool University Hospitals NHS Foundation Trust

  Address

  Axess Sexual Health

  South Liverpool Treatment Centre

  Liverpool

  L19 2LW

  
  

  Employer's website

  https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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