LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Make a difference – join the LifeLabs team today!

The Clinical Systems Analyst, reporting to the Manager, Clinical Services & Operational Efficiency, primary functions in this role are to ensure conformance of all lab reports for onboarding or changing requirements to electronic medical records systems (EMR’s) that Lifelabs / Excelleris delivers medical electronic records for. Also, this position will ensure all clinical exception management, nomenclature, test information and quality assurance activities against our service offerings are met to LifeLabs / Excelleris clinical standards as required.

This is a 14 months contract position.

Core Duties & Responsibilities:

• Maintains a detailed working knowledge of the HL7 health informatics standard and LOINC (Regenstrief) requirements.
• Conducts Electronic Medical Records (EMR) Systems conformance Testing from a Clinical perspective and authorizes EMR report display to Lifelabs / Excelleris standards.
• Maintains current knowledge of laboratory procedures to be conversant with clinical issues relating to the development of Tests & nomenclature mapping.
• Successfully remediates daily clinical exceptions to Excelleris’ HL7 processing as it relates to standardized clinical informatics.
• Interacts with LIS analyst from LifeLabs / Excelleris clients in Hospitals, community labs and PLIS & OLIS (Provincial Laboratory Information System) to onboard test codes into the Excelleris Test/Production environments. Consulting with clinicians, medical directors and maintaining current knowledge of laboratory procedures to be conversant with clinical issues relating to the development of Tests.
• Identifies opportunities for process improvement/efficiency gains and ensures clinical analyst processes are defined and communicated appropriately.
• Assist in planning, estimating clinical analyst resource needs on projects
• Provide scheduled clinical data reports for projects and products, and advise management of clinical related issues or trends
• Performs additional duties as assigned by the Manager Clinical Services & Operational Efficiency.

Qualifications:

• Completion of Medical Laboratory Technologist Program - CSMLS Certification (Canadian Society for Medical Laboratory Science) is mandatory for all candidates.
• 2-5 years’ experience in a laboratory environment is mandatory.
• Knowledge of, and experience with HL7 message/LOINC protocols considered a definite asset.
• Excellent verbal and written communications skills are a must.
• Prior experience in software Quality Assurance is a definite asset.
• Proficiency in MS Excel, familiarity with issue tracking systems such as ServiceNow, Altiris, TFS.
• Ability to work both independently and in a team-oriented, collaborative environment is essential.
• Please note this position will be remote work.

#LI-LM1

Hiring Range: $64,200 to $81,900

The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.

Employee Benefits:
In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans.

Vacation Entitlement:
In this position, you will be entitled to vacation pay, which will be applied to each pay.

Employee Giving program:
Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization.

In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits.

Make a difference - join the LifeLabs team today!

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.

LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.