• Job Description

  Req#: C9201-25-0384?language=en&page=910&sort=publicationDateDesc

  Job summary

  North & East Integrated Transfer of Care Hub (ITOCH) Team are seeking to recruit a clinical prioritisers to coordinate the local demand and capacity, and to ensure that individuals needs are triaged, prioritised and addressed through the most appropriate resource from the multi-disciplinary and cross organisational team. We encourage applications from Band 5 staff looking to develop themselves. This will be within the Neighbourhood iToCH team based in Oak Tree surgery.

  The clinical prioritisers will focus on developing the service through:

  • Prioritisation - locality based decision-making enables effective prioritisation of care delivery across existing team boundaries.
  • Capacity - localising delivery and ensuring effective flexibility of workforce improves efficiency of service delivery
  • Communication - enhanced communication speed up escalation and add flexibility to response

  Main duties of the job

  The clinical prioritisers will work in a multi-disciplinary manner, utilising RiO to triage and process referrals, through the new STRATA system. To assist the co-ordination of demand and capacity to ensure the highest needs are prioritised and address with the most appropriate available resources from the multi disciplinary and cross organisations team.

  The clinical prioritiser will provide specialised knowledge and exceptional skills in managing frailty, and intermediate care; and supporting advanced assessment and care planning to people suffering from a range of complex conditions, ensuring a seamless pathway through acute and community services.

  About us

  We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

  We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

  Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

  We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

  Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

  Date posted

  03 April 2025

  Pay scheme

  Agenda for change

  Band

  Band 6

  Salary

  £37,338 to £44,962 a year Pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  201-25-333

  Job locations

  North and East ITOCH- Oak Tree Surgery neighbourhood Team

  Liskeard

  PL14 3XA

  
  

  Job description

  Job responsibilities

  To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

  Job description

  Job responsibilities

  To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

  Person Specification

  Education/Qualifications/Knowledge and abilities

  Essential

  • NMC registration/AHP registration
  • Clinical knowledge and experience in a community setting
  • Awareness of national and local health care policies
  • Professional nursing or AHP qualification at degree level
  • Evidence of relevant post graduate study or substantial experience in a health care setting

  Desirable

  • Teaching or mentoring qualification

  Skills and aptitude

  Essential

  • Excellent communication skills
  • Computer literate - Microsoft Office applications/email/electronic patient referral and record systems/video conferencing
  • Time management
  • Accurate documentation

  Knowledge and abilities

  Essential

  • Ability to make clinical and timely risk management decisions in sometimes challenging situations
  • Knowledge of various agencies involved in healthcare inc. acute, primary, social care and voluntary sectors
  • Patient care planning
  • Clear understanding of clinical/social effectiveness and the need to provide evidence-based care

  Person Specification

  Education/Qualifications/Knowledge and abilities

  Essential

  • NMC registration/AHP registration
  • Clinical knowledge and experience in a community setting
  • Awareness of national and local health care policies
  • Professional nursing or AHP qualification at degree level
  • Evidence of relevant post graduate study or substantial experience in a health care setting

  Desirable

  • Teaching or mentoring qualification

  Skills and aptitude

  Essential

  • Excellent communication skills
  • Computer literate - Microsoft Office applications/email/electronic patient referral and record systems/video conferencing
  • Time management
  • Accurate documentation

  Knowledge and abilities

  Essential

  • Ability to make clinical and timely risk management decisions in sometimes challenging situations
  • Knowledge of various agencies involved in healthcare inc. acute, primary, social care and voluntary sectors
  • Patient care planning
  • Clear understanding of clinical/social effectiveness and the need to provide evidence-based care

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Cornwall Partnership NHS Foundation Trust

  Address

  North and East ITOCH- Oak Tree Surgery neighbourhood Team

  Liskeard

  PL14 3XA

  
  

  Employer's website

  https://www.cornwallft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Cornwall Partnership NHS Foundation Trust

  Address

  North and East ITOCH- Oak Tree Surgery neighbourhood Team

  Liskeard

  PL14 3XA

  
  

  Employer's website

  https://www.cornwallft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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