Employer Industry: Medical Device Manufacturing

Why consider this job opportunity:
- Salary up to $115,987.50
- Eligible for 100% remote working arrangements
- Opportunity for career advancement and growth within a leading medical device company
- Supportive and collaborative work environment with cross-functional teams
- Chance to make a positive impact on patients' lives through innovative diabetes management solutions

What to Expect (Job Responsibilities):
- Provide customer education and support via phone and email throughout the customer journey
- Assess training and education needs of customers and deliver individualized clinical guidance
- Handle complex customer inquiries related to product use and clinical issues
- Maintain thorough understanding of products and ensure compliance with regulatory standards
- Collaborate with various departments to enhance patient success and product innovation

What is Required (Qualifications):
- Bachelor's degree and a minimum of 2 years' experience managing insulin pump patients
- Current Certified Diabetes Care and Education Specialist certification required
- State licensure as required
- Experience communicating with a diverse range of audiences
- Must be able to maintain all required licensure for the duration of employment

How to Stand Out (Preferred Qualifications):
- Prior industry/commercial experience strongly preferred
- Experience in a contact center or relevant environment preferred
- Professional and polished presentation skills
- Excellent customer service skills
- Proficiency with computers, including Microsoft Suite and Salesforce

#MedicalDevices #HealthcareCareers #RemoteWork #PatientSupport #CareerGrowth

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