We are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support.

About the Company

Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate more than 104 senior living, home health, hospice, physician services, and home care operations across 14 Western states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.

Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”:

Customer Second

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Celebrate

Ownership

By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success.

About the Opportunity

Under the direct supervision of a Clinical Market Leader (CML), the Clinical Resource position will support local clinical leaders at agencies located throughout the Western United States. In association with those local clinical leaders, the Clinical Resource will be responsible for designing, monitoring, implementing, and evaluating process and programs to meet regulatory and accreditation requirements and to achieve the highest standard of care.

Duties and Responsibilities

Responsible for providing a high level of leadership and guidance in the establishment of programs, policies and practices that ensure that all Cornerstone Home Health and Hospice agencies provide exceptional clinical care in compliance with State and Federal Regulatory requirements. Educates and assists Cornerstone’s local clinical leaders to be survey ready at all times. Works closely with Cornerstone’s compliance resources to ensure appropriate and effective survey preparedness. Assists local leadership in developing and implementing processes to monitor and measure all activities related to clinical, education, and performance improvement. Provides support regarding the direction and coordination of educational programs, orientation, new hire competency systems, annual skills competency and on-going in-service educational program development. Monitors the organization’s Outcome Based Quality Initiative (OBQI) outcomes. Provides feedback and best practice education to staff to improve outcomes. Coordinates activities related to clinical record review for home health and hospice data collection. Compiles, trends and reports quality data in the following areas: patient care, safety, risk management, infection control, outcomes, and customer satisfaction. Data is analyzed and compared internally and externally with other sources when available. Educates and trains nursing supervisors to ensure documentation is complete and consistent with legal requirements. Additionally, a clinical resource may be asked to step into patient homes for observations, evaluations, and mock surveys.

Helps develop initiatives and monitor agency process and progress in areas including, patient safety, risk management, infection control programs. Resource will be expected to travel across multiple states in the Western United States.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Qualifications

Licensed Registered Nurse CPR Certified A minimum of five years’ Home Health and/or Hospice experience preferred

Additional Information

We are committed to providing a competitive Total Rewards Package that meets our employees needs.

From a choice of medical, dental and vision plans to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.

Compensation: Based on experience.

Type: Full Time

Location:

Pennant Service Center

1675 E. Riverside Drive, #150

Eagle, ID 83616

If interested in this position, please submit a resume for consideration. We look forward to hearing from you!

About The Pennant Group

We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.’s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. Ensign was formed in 1999 with the goal of establishing a new level of quality care within the skilled nursing industry. The name “Ensign” is synonymous with a “flag” or a “standard,” and refers to Ensign’s goal of setting the standard by which all others in its industry are measured. The name “Pennant” draws on similar imagery and themes to represent our mission of becoming the “Ensign” to the home health, hospice and senior living industries. We believe that through our innovative operating model, we can foster a new level of patient care and professional competence at our independent operating subsidiaries and set a new industry standard for quality home health and hospice and senior living services. You can learn more about The Pennant Group at www.pennantgroup.com