NSW Health

Clinical Support Officer (AO3) - Cumberland Hospital


PayCompetitive
LocationSydney/New South Wales
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 225525




      Employment Type: Permanent Full Time
      Position Classification: Administration Clinical Support Officer Level 3
      Remuneration: $66,027.58 - $68,085.50 per annum
      Hours Per Week: 38
      Requisition ID: REQ406396

      Where you'll be working
      Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond' and to the delivery of health care or related services in line with our core values of collaboration, openness, respect and empowerment.

      What you'll be doing
      The Clinical Support Officer (CSO) is a ward/unit based role to support the work activities of nurses, midwives, medical staff and allied health staff, providing timely and accurate administrative/transactional services for members of the health care team under the direction of the Nurse/Midwife Unit Manager (N/MUM). The CSO works closely with existing administrative staff at the ward/unit level. The role complements existing roles, systems and processes within the facility.

      The CSO provides timely and accurate administrative/transactional services for members of the health care team on designated units under the direction of the Nurse Unit Manager(s) - NUM(s).
      The CSO works under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures.

      People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

      Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ Aboriginal and/or Torres Strait Islander people are encouraged to apply.

      Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

      Selection Criteria:

      1. High level customer service skills
      2. Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients
      3. Excellent time management and organisation skills with attention to detail
      4. Ability to work with minimal supervision and use initiative
      5. Understanding of the management of patient complaints and patient privacy
      6. Highly developed communication, coaching and facilitation skills.
      7. Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes



      Need more information?
      1) Click here for the Position Description
      2) Find out more about applying for this position
      For role related queries or questions contact Mia Thomas on Mia.Thomas1@health.nsw.gov.au

      Applications Close: 15 October 2023







  • About the company

      The New South Wales Ministry of Health, branded NSW Health, is a ministerial department of the New South Wales Government.