NHS

Clinical Support Worker - Children's Diabetes


Pay24,625.00 - 25,674.00 / year
LocationWelwyn Garden City/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: C9361-25-0281?language=en&page=253&sort=publicationDateDesc

      Job summary

      We are recruiting for a Clinical Support Worker - Children's Diabetes who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

      You will work as an integral part of the team and demonstrate a willingness to develop the knowledge and skills required to assist in caring for children, young people, and their families, with diabetes under the supervision of a paediatric diabetes multidisciplinary team (comprising of consultants, nurses, dieticians and psychologists).

      You will assist the multidisciplinary team (MDT) to meet the health needs of CYPs with diabetes by supporting the team in the management of the patients' diabetes. All relevant training will be provided to the successful candidate to enable them to support the MDT. The job requires working across both Lister and QEII sites.

      At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

      Main duties of the job

      Support the MDT in the outpatient clinic setting.

      Organise and assist the MDT with the smooth running of the outpatient service

      Collect annual review blood and urine samples and send them to the lab

      Complete annual review foot-check and give foot care advice

      Complete injection and cannula site inspections

      Provide annual review paperwork and ensure completion

      Co-ordinate patients data downloads and attach to clinical record

      About us

      At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

      We run the following hospitals:

      • The Lister Hospital, Stevenage
      • New Queen Elizabeth II (New QEII), Welwyn Garden City
      • Hertford County, Hertford
      • Mount Vernon Cancer Centre (MVCC), Northwood

      We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

      We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

      Date posted

      09 April 2025

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £24,625 to £25,674 a year per annum pro rata + 5% HCA

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      361-7031945

      Job locations

      New QE2 Hospital

      Howlands

      Welwyn Garden City

      AL7 4HQ


      Job description

      Job responsibilities

      Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

      Job description

      Job responsibilities

      Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

      Person Specification

      Qualifications / Training

      Essential

      • GCSE Maths and English at Grade 4 or above (or equivalent).
      • Health related NVQ Level 3 or equivalent
      • Willingness to undertake in-house training appropriate to the role

      Previous Experience

      Essential

      • Experience of working within a caring environment.
      • Experience of working within a team.
      • Demonstrate ability to follow agreed policies and procedures.

      Desirable

      • Demonstrate experience of working within an MDT

      Skills

      Essential

      • Ability to communicate in a variety of settings with CYP, and their families, of varying levels of understanding
      • Excellent organisation and communication skills and ability to work to deadlines
      • Demonstrates a flexible approach to work.
      • Basic IT skills

      Desirable

      • Willingness to develop IT skills as appropriate to role.

      Knowledge

      Essential

      • Understanding of the requirements of the role
      • Knowledge and implications and responsibilities under information governance.
      • Knowledge of audit practice and value

      Desirable

      • Knowledge and understanding of responsibilities under the Trust Point of Care Testing policy.

      Other requirements

      Essential

      • Understanding of, and commitment to, equality, diversity and inclusion
      • Role model our Trust values every day
      • Motivated to deliver high quality of patient care
      • Ability to travel between trust sites
      Person Specification

      Qualifications / Training

      Essential

      • GCSE Maths and English at Grade 4 or above (or equivalent).
      • Health related NVQ Level 3 or equivalent
      • Willingness to undertake in-house training appropriate to the role

      Previous Experience

      Essential

      • Experience of working within a caring environment.
      • Experience of working within a team.
      • Demonstrate ability to follow agreed policies and procedures.

      Desirable

      • Demonstrate experience of working within an MDT

      Skills

      Essential

      • Ability to communicate in a variety of settings with CYP, and their families, of varying levels of understanding
      • Excellent organisation and communication skills and ability to work to deadlines
      • Demonstrates a flexible approach to work.
      • Basic IT skills

      Desirable

      • Willingness to develop IT skills as appropriate to role.

      Knowledge

      Essential

      • Understanding of the requirements of the role
      • Knowledge and implications and responsibilities under information governance.
      • Knowledge of audit practice and value

      Desirable

      • Knowledge and understanding of responsibilities under the Trust Point of Care Testing policy.

      Other requirements

      Essential

      • Understanding of, and commitment to, equality, diversity and inclusion
      • Role model our Trust values every day
      • Motivated to deliver high quality of patient care
      • Ability to travel between trust sites

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      East and North Herts NHS Trust

      Address

      New QE2 Hospital

      Howlands

      Welwyn Garden City

      AL7 4HQ


      Employer's website

      https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      East and North Herts NHS Trust

      Address

      New QE2 Hospital

      Howlands

      Welwyn Garden City

      AL7 4HQ


      Employer's website

      https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.