At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

DevOps Architect

• Build and maintain key infrastructure that is observable, stable, and performant.
• Work with industry-leading technologies and cloud deployments.
• Lead technical transformation and automation efforts that improve the customer experience and lower maintenance overhead.

About the role

As a DevOps Architect, you will be leading the design and implementation of cloud-based infrastructure that supports hundreds of customer deployments, enabling our development teams to efficiently build, deploy, and automatically test code changes and new capabilities. You will collaborate with our best and brightest engineers, product managers, and support teams to ensure our infrastructure is robust, scalable, and efficient.

• Design and automate scalable, highly available application deployments, improving efficiency and cost-effectiveness of infrastructure.
• Implement code, automation tools, custom tools, and scripts as necessary to evolve systems and processes.
• Work closely with leaders across development, product, and support teams to build well-monitored, auto-scaled, and highly available processes.
• Leverage tools like Jenkins, Ansible, Rundeck, Zabbix, and Terraform to reduce manual work and build resilient, self-healing systems.
• Document existing systems and processes for review by internal and external stakeholders.

We are looking for you if you have:

• 5+ years’ experience as a Cloud Architect or senior DevOps/SRE with a design focus.
• Extensive experience in major public cloud environments, particularly AWS, GCP, and Azure.
• Strong networking skills and experience with multi-region and cross-account connectivity.
• Experience with cloud security, privacy, compliance, and disaster recovery requirements.
• Strong understanding of software design principles and CI/CD workflows.
• Understanding of multi-cloud design strategies and limitations.
• Excellent problem-solving capabilities.
• Background in cost-efficient designs and cost forecasting.
• Able to communicate effectively across multiple stakeholder groups.
• Lead technical teams through example.
• Practical experience working with generative AI systems is a plus.

Important Technologies:

• Cloud Providers: AWS, GCP, Azure (all major compute, storage, and database services).
• Networking: VPC peering, Transit Gateway, VPC Lattice.
• Databases: Postgres, MongoDB, Aurora, ClickHouse, ElasticSearch.
• Messaging: SQS/SNS, RabbitMQ, Kafka.
• Monitoring: CloudWatch, Datadog, SSM, AlertSite.
• CI/CD:GitHub Actions, Jenkins, BuildKite, CodePipeline.

At SmartBear, we are committed to building an inclusive and innovative environment. If you're passionate about cloud infrastructure, excited about leading technical transformations, and eager to work with cutting-edge technologies, we'd love to hear from you!

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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