Xsolla

Cloud Gaming Support Engineer


PayCompetitive
LocationMontreal/Quebec
Employment typeFull-Time

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  • Job Description

      Req#: 789351b8-c3b0-4244-931b-a0ece7ebaba4
      Employer Industry: Cloud Gaming Solutions

      Why consider this job opportunity:
      - Comprehensive benefits program including 100% company-paid medical, dental, and vision plans
      - Unlimited Flexible Time Off to promote work-life balance
      - Personalized career roadmap with opportunities for professional development and training
      - Dynamic and collaborative work environment within the gaming industry
      - Chance to work with industry leaders and cutting-edge technologies

      What to Expect (Job Responsibilities):
      - Ensure the quality and performance of cloud gaming solutions for demos and partner launches
      - Support the onboarding process for partners and their games, ensuring seamless integration with the employer's systems
      - Troubleshoot technical issues related to cloud servers, network configurations, and other relevant services
      - Collaborate with internal teams to optimize processes and enhance the overall partner and user experience
      - Monitor system performance and proactively address potential issues to maintain uptime and performance standards

      What is Required (Qualifications):
      - Proven experience in cloud gaming support or a related technical field
      - Proficiency in troubleshooting cloud servers and associated services
      - Strong understanding of networking concepts, including latency, bandwidth, and connectivity optimization
      - Familiarity with cloud platforms such as AWS, Google Cloud, or Azure
      - Excellent communication skills, both verbal and written, to work effectively with partners and internal teams

      How to Stand Out (Preferred Qualifications):
      - Experience with game development workflows or tools
      - Knowledge of programming or scripting languages such as Python, JavaScript, or Bash
      - Previous experience supporting live services in the gaming or tech industries

      #CloudGaming #TechnicalSupport #CareerOpportunity #GamingIndustry #ProfessionalDevelopment

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Xsolla is headquartered in Sherman Oaks, Los Angeles, California.