Employer Industry: Higher Education

Why consider this job opportunity:
- Opportunity for career advancement within a nationally ranked public research university
- Flexible hybrid work schedule available, with potential for remote work
- Collaborative and supportive work environment in a vibrant academic community
- Engage in impactful communications projects that enhance IT service excellence
- Work within a scenic 1,450-acre campus in the Pioneer Valley of Western Massachusetts

What to Expect (Job Responsibilities):
- Develop, execute, and evaluate communication and outreach plans for IT services and initiatives
- Lead communications projects, defining goals, tracking milestones, and coordinating resources
- Create and manage content for IT's web presence, ensuring alignment with institutional brand guidelines
- Translate complex technical information into accessible documentation for a non-technical audience
- Assess the effectiveness of communications efforts using web analytics and other evaluation tools

What is Required (Qualifications):
- Bachelor's degree with 3 to 5 years of related professional experience
- Experience in publishing, marketing, public relations, or communications, particularly with IT products and services
- Outstanding written and verbal communication skills, with strong grammar and style expertise
- Knowledge of digital marketing best practices, including email marketing and social media
- Working knowledge of XHTML, CSS, JavaScript, or other web programming languages

How to Stand Out (Preferred Qualifications):
- Experience in web and graphic design
- Familiarity with Adobe Captivate, Camtasia, or other screen casting software
- Experience creating functional specifications and web or paper-based prototypes

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