Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition: Creates employee communications content; participates in the execution of employee communications programs within the organization.

Responsibilities:

• Collaborating with internal stakeholders and advising on the suitability of approaches for communication efforts.
• Tracking and analyzing metrics to measure the effectiveness of internal communications.
• Assisting in the planning and creation of content for employee communication channels; ensuring that messaging and branding are consistent across all channels.
• Developing and distributing communications materials, such as written communications, presentation materials, etc. to deliver key messages.

Skill Descriptors:

Effectiveness Measurement : Knowledge of effective measurement techniques and ability to measure the quality and quantity of work effort for the purpose of improvement.

Level Basic Understanding:

• Describes methods for quantifying and measuring productivity and quality.
• Provides examples of business measurements used in own area.
• Explains basic concepts behind measuring work effort.
• Identifies methods used to capture and communicate measurements.

Interpersonal Relationships : Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Level Basic Understanding:

• Describes the organizational culture for interacting with others.
• Provides examples of individuals with good interpersonal skills and their specific skills.
• Explains the benefits of maintaining positive working relationships with associates.
• States the basic characteristics of good working relationships.

Communicating for Impact : Knowledge of the concepts, tools and techniques for effective listening and communicating; ability to apply these theories to receive, transmit and accurately interpret information and ideas to influence others in various situations.

Level Working Knowledge:

• Analyzes the interests or requirements of the audience, shares only relevant information in a direct and efficient manner.
• Adapts standard communication approaches when conducting dialogue with different audiences or conveying messages.
• Explains others' view points and asks questions to ensure mutual understanding.
• Recognizes and assesses cues or unstated intentions behind verbal and nonverbal communication.
• Provides persuasive messages using well-reasoned arguments to address audience concerns or reactions.

Internal Communications : Knowledge of techniques and media for internal communications; ability to produce and distribute news, newsletters and other communications materials targeted at the employees.

Level Working Knowledge:

• Participates in internal communication events or campaigns.
• Resolves common internal communications problems and obstacles.
• Documents the organization's ethical practices, such as categorizing language as acceptable versus unacceptable.
• Assists in the development of internal communication materials.
• Assesses alternative delivery mechanisms for internal communications.

Multimedia Technologies : Knowledge of multimedia publishing technologies and procedures; ability to use installed audio, visual and animation software tools to produce multimedia publications.

Level Working Knowledge:

• Troubleshoots and resolves common software and platform problems.
• Works with a specific multimedia tool.
• Deals with the major phases of the production cycle for multimedia products.
• Participates in developing and integrating a design's mixed media components.
• Compiles a list of associated equipment, peripherals, and supply requirements.

Basic Qualifications:

• Completed university degree or degree related to Communications.
• Strong communication skills at all organizational levels, business communication, experience in internal and external communication, experience in social networks.
• Skills to prevent communication gaps.
• Experience in creating digital content in audio and video photography.
• Strong experience in managing design platforms, including audio, photography, and video tools.
• Experience in strategies for business communication, business experience and corporate image.
• Experience in dissemination strategies to increase the positive impact of socially responsible companies.
• Excellent interpersonal skills, teamwork, proactive, focused on continuous improvement and excellent customer service.
• Advanced English is required.

Additional Details:

• This position will be in Reynosa, Tamaulipas
• Work from Monday to Friday

The Caterpillar Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age or disability. In this company we do not request pregnancy tests, nor HIV tests as requirements for employment entry, permanence, or promotion.

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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