NHS

Community Technician


PayCompetitive
LocationNorwich/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9839-25-0155?language=en&page=698&sort=publicationDateDesc

      Job summary

      An exciting opportunity has arisen to join the Norwich Community Phlebotomy team, within the "Outstanding" Norfolk Community Health and Care. The position is for a highly motivated Community Technician, dedicated to providing high standards of clinical intervention including venepuncture, capillary sampling, observations and ECG's. This will befor patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community.

      The working pattern will be Monday to Friday, 08:00 - 16:00.

      Main duties of the job

      You should have proficient competencies and evidence-based knowledge in the above skills, as well as experience of interacting with patients and working with other professionals with in the community health services.

      About us

      Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded this title.

      Date posted

      10 April 2025

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £23,615 a year per annum

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      839-7137973-AB

      Job locations

      Norwich Community Hospital

      Bowthorpe Road

      Norwich

      NR2 3TU


      Job description

      Job responsibilities

      • Collection of blood samples from patients in accordance with agreed procedures.
      • To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
      • To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care Standard Operating Procedures.
      • To ensure that where blood samples need to be sent off for analysis they are delivered to the nearest site in time for that days collection.
      • To take temperature, pulse and blood pressure readings in accordance with agreed procedures.
      • To take electrocardiogram (ECG) readings in accordance with agreed procedures.
      • Order and restock stores for the community nursing team.
      • To report any concerns with regard to patients or colleagues to the Senior Registered Nurse for that area.
      • To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
      • Establishing good working relationships with all Trust staff.
      • To print off own blood requests using the ICE system.
      Job description

      Job responsibilities

      • Collection of blood samples from patients in accordance with agreed procedures.
      • To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
      • To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care Standard Operating Procedures.
      • To ensure that where blood samples need to be sent off for analysis they are delivered to the nearest site in time for that days collection.
      • To take temperature, pulse and blood pressure readings in accordance with agreed procedures.
      • To take electrocardiogram (ECG) readings in accordance with agreed procedures.
      • Order and restock stores for the community nursing team.
      • To report any concerns with regard to patients or colleagues to the Senior Registered Nurse for that area.
      • To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
      • Establishing good working relationships with all Trust staff.
      • To print off own blood requests using the ICE system.

      Person Specification

      Qualifications

      Essential

      • GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training

      Desirable

      • Phlebotomy experience training

      Experience

      Essential

      • Experience of dealing face to face with members of the public

      Desirable

      • Experience of working within a care setting
      • Experience in a Pathology Department
      • Administrative experience

      Skills, Abilities and Knowledge

      Essential

      • Ability to work effectively within a team and also independently
      • Highly motivated
      • Able to provide high standards of care
      • Ability to use own initiative
      • Good observational and reporting skills
      • Able to work flexibly to meet the patient and service needs
      • Tact, diplomacy, empathy and sensitivity
      • Ability to use own initiative
      • Have basic IT and standard keyboard skills

      Desirable

      • Knowledge of SystmOne
      • Aware of issues in community and health care

      Communication

      Essential

      • Good interpersonal skills
      • Able to communicate effectively using the English Language

      Personal and People Development

      Essential

      • Ability to manage stressful situations
      • Be a team player
      • Responds positively to change

      Personal Attributes/Behaviours (linked to the trust's behaviour framework)

      Essential

      • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people and adults
      • Able to prioritise

      Other

      Essential

      • Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required
      Person Specification

      Qualifications

      Essential

      • GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training

      Desirable

      • Phlebotomy experience training

      Experience

      Essential

      • Experience of dealing face to face with members of the public

      Desirable

      • Experience of working within a care setting
      • Experience in a Pathology Department
      • Administrative experience

      Skills, Abilities and Knowledge

      Essential

      • Ability to work effectively within a team and also independently
      • Highly motivated
      • Able to provide high standards of care
      • Ability to use own initiative
      • Good observational and reporting skills
      • Able to work flexibly to meet the patient and service needs
      • Tact, diplomacy, empathy and sensitivity
      • Ability to use own initiative
      • Have basic IT and standard keyboard skills

      Desirable

      • Knowledge of SystmOne
      • Aware of issues in community and health care

      Communication

      Essential

      • Good interpersonal skills
      • Able to communicate effectively using the English Language

      Personal and People Development

      Essential

      • Ability to manage stressful situations
      • Be a team player
      • Responds positively to change

      Personal Attributes/Behaviours (linked to the trust's behaviour framework)

      Essential

      • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people and adults
      • Able to prioritise

      Other

      Essential

      • Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Norfolk Community Health and Care NHS Trust

      Address

      Norwich Community Hospital

      Bowthorpe Road

      Norwich

      NR2 3TU


      Employer's website

      https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

      Employer details

      Employer name

      Norfolk Community Health and Care NHS Trust

      Address

      Norwich Community Hospital

      Bowthorpe Road

      Norwich

      NR2 3TU


      Employer's website

      https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.