Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position will be partially based in the following office location:

For hybrid roles, employees must be able to commute to Manchester, NH on a regular basis.

The opportunity

Southern New Hampshire University (SNHU) is looking for a Conferral Coordinator to join the Student Records and Conferral team for the Office of The University Registrar. This position is located on site at our Manchester, NH campus. You will contribute to the efficient operation of our Student Records and Conferral team and report to the Senior Assistant Registrar. You will review reports and other tools used as quality checks for data integrity. You will ensure best practices, which includes application of available tools. The Conferral Coordinator will participate in the implementation and maintenance of procedures. You will communicate procedures to multiple University members. The typical work week is Monday through Friday, 8 AM - 4:30 PM EST with flexibility to meet business demands. This is a year-round position. #LI-Onsite

What you'll do:

• The Coordinator I will be responsible for a specific population of students at a single academic level:

  • Conduct 1st audits on academic records for students who are close to program completion

  • Record and update the students' remaining program requirements

  • Provide data entry support to the team by processing updates from reports

  • Process diploma name and address changes and other simple portal requests

  • Adjust program evaluations to account for credit deficits and residency issues

  • Provide student service while serving on the "front lines" of the main Registrar telephone line as a periodic "Go to Person" (G2P)

  • Other responsibilities as assigned

What we're looking for:

• Associate degree from an accredited college or university and the equivalence of relevant work experience

• Experience in lieu of degree is acceptable

• Experience working in an independent role

• Ability to work individually and coordinate activities with other areas

• Computer and technical skills, and familiarity with Student Information Systems

• Demonstrated experience managing academic records and evaluation

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources