Employer Industry: Contact Center Solutions

Why consider this job opportunity:
- Paid training to ensure you are well-prepared for your role
- Comprehensive medical, dental, and vision insurance
- Paid time off to support work-life balance
- Opportunities for career advancement within the organization
- Flexible working arrangements with remote work options available
- Early access to earned wages via PayActiv, allowing access to up to 50% of earned wages (capped at $500 per pay period)

What to Expect (Job Responsibilities):
- Serve as the first point of contact for customers, addressing inquiries related to bankruptcy treatment on their accounts
- Process consumer bankruptcy automation fallout and handle correspondence from customers or attorneys via email and mail
- Negotiate payment arrangements and establish suitable payment plans with customers
- Ensure compliance with relevant laws, including FDCPA and state regulations, as per company policies
- Maintain accurate documentation of collection activities and address any deficiencies noted during reviews

What is Required (Qualifications):
- Must be 18 years of age or older
- High School Diploma or equivalent required
- Minimum of 6 months of collections experience preferred
- Minimum of 1 year of customer service experience preferred
- Excellent communication skills, both oral and written

How to Stand Out (Preferred Qualifications):
- Experience in a call center environment
- Strong problem-solving abilities and a customer-focused mindset
- Ability to handle high-stress situations and maintain positive public relations
- Proficient in using multiple computer applications simultaneously
- Superb attendance record to ensure availability for customers

#ContactCenter #CustomerService #RemoteWork #CareerAdvancement #BankruptcySupport

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."