Employer Industry: Contact Center Solutions

Why Consider this Job Opportunity:
- Paid Training
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Employee Discounts
- Career Advancement
- Ability to work remotely in Weldon Spring, MO market and surrounding area

What to Expect (Job Responsibilities):
- Ensure compliance with all relevant laws, including FDCPA, state, and city regulations, as outlined in InteLogix policies
- Negotiate payment arrangements with customers to settle balances or establish suitable payment plans
- Accurately document all collection activities in client systems
- Maintain positive public relations and handle emotional callers in a high-stress environment
- Perform additional duties/tasks as assigned

What is Required (Qualifications):
- Must be 18 years of age or older
- High School Diploma or equivalent required
- Minimum of 6 months collections experience preferred
- Minimum of 1 year of customer service experience preferred
- Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions

How to Stand Out (Preferred Qualifications):
- Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone

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