Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $26.25 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely with flexible scheduling options
- Supportive and collaborative work environment
- Chance to make a positive impact on member experience and satisfaction
- Engage in a fast-paced environment with diverse responsibilities

What to Expect (Job Responsibilities):
- Manage a high volume of inbound and outbound loan-related calls, providing exceptional member service
- Analyze data and prepare loan documents while ensuring compliance with state and federal regulations
- Collaborate with peers across various departments to facilitate the loan application process
- Educate and guide frontline staff on operational policies and procedures
- Identify and resolve member escalations, ensuring timely follow-up and support

What is Required (Qualifications):
- Minimum of two years of experience as a Direct Loan Processor Specialist II
- Strong verbal and written communication skills with attention to detail
- Ability to handle high-pressure situations while maintaining composure
- Knowledge of DMV titling and lien filing processes is a plus
- Familiarity with Microsoft Office programs

How to Stand Out (Preferred Qualifications):
- Experience in a high-volume call center environment with proven productivity and quality standards
- Knowledge of auto loans and personal loans
- Initiative-taking individual with a can-do attitude toward team goals

#FinancialServices #LoanProcessing #CustomerService #RemoteWork #CareerGrowth

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.