Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $26.25 hourly
- Opportunity for career advancement and growth within the organization
- Flexible remote work environment
- Supportive and collaborative work culture
- Chance to enhance member satisfaction through exceptional service

What to Expect (Job Responsibilities):
- Manage a high volume of inbound and outbound loan-related calls and applications simultaneously
- Analyze data and prepare loan documents while ensuring compliance with state and federal regulations
- Educate and guide frontline staff on operational policies and procedures
- Identify and resolve member escalations and complex loan inquiries
- Conduct member interviews and perform financial calculations to determine loan suitability

What is Required (Qualifications):
- Minimum educational requirement: Successful completion of High School curriculum (additional work experience may be considered in lieu of a diploma)
- At least two years of experience working as a Direct Loan Processor Specialist II preferred
- Exceptional verbal and written communication skills
- Strong multitasking abilities and attention to detail
- Knowledge of DMV titling and lien filing is a plus

How to Stand Out (Preferred Qualifications):
- Experience in a high-volume call center environment
- Familiarity with auto loans and personal loans
- Ability to identify and mitigate potential fraud, suspicious activity, and identity theft

#FinancialServices #LoanProcessing #RemoteWork #CustomerService #CareerGrowth

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