Employer Industry: Banking

Why consider this job opportunity:

- Comprehensive and ongoing training for career growth
- Competitive pay and regular performance reviews with salary elevations
- Benefits including healthcare plans, tuition reimbursement, and paid time off
- Supportive leadership team that provides feedback, coaching, and mentoring
- Opportunity to make a difference in customers' financial wellbeing
- Recognition as an industry leader in Associate Engagement and Customer Engagement

What to Expect (Job Responsibilities):

- Enrich customers' lives by answering questions, solving problems, and providing solutions
- Serve as an expert in a wide range of banking products and services
- Put the customer first by providing immediate and long-term solutions
- Track time and adhere to a flexible schedule in the contact center
- Utilize computer skills to navigate various systems and multitask effectively

What is Required (Qualifications):

- High school diploma or GED
- Successful completion of assessments and onboarding training
- Technical specifications for remote work, including internet speed requirements
- Ability to make recommendations, multitask, and work a flexible schedule
- Strong computer skills and effective time management
- Excellent verbal and written communication skills

How to Stand Out (Preferred Qualifications):

- 1 year of customer service or production experience
- Banking or call center experience

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.