Employer Industry: Counseling and Crisis Intervention Services

Why consider this job opportunity:
- Competitive hourly pay
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on individuals in crisis
- Flexible work schedule

What to Expect (Job Responsibilities):
- Provide facilitative counseling and crisis intervention over the phone
- Offer information and referrals to individuals seeking assistance
- Maintain accurate and detailed records of all interactions
- Collaborate with team members to ensure quality service delivery
- Adhere to all confidentiality and ethical standards

What is Required (Qualifications):
- Must reside in the Tampa Bay, FL, area
- High School Diploma or GED
- Strong communication and active listening skills
- Ability to handle high-stress situations with empathy and professionalism
- Previous experience in counseling or crisis intervention preferred

How to Stand Out (Preferred Qualifications):
- Bilingual in English and Spanish
- Previous experience in a call center or customer service role
- Certification in crisis intervention or counseling

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