Employer Industry: Customer Service for the Firearms Industry

Why consider this job opportunity:
- Starting salary up to $20.00/hour, based on experience
- Eligible for commission and shift premium based on days and hours worked
- 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
- Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
- Complimentary USCCA Elite Membership & Store Discounts
- Fun, fast-paced, and supportive work environment recognized as one of Newsweek's Top 100 America's Most Loved Workplaces

What to Expect (Job Responsibilities):
- Field customer, member, and prospect contacts through digital and voice platforms to troubleshoot and resolve issues
- Provide knowledgeable, respectful, and well-thought-out answers to customer inquiries
- Deepen and retain member relationships through engaging conversations
- Sell new memberships and USCCA products that meet customer needs
- Collaborate with team members to foster a supportive environment for growth

What is Required (Qualifications):
- High School diploma or equivalent required; Associate's degree or higher preferred
- Prior work history in a customer service or sales role
- Required to pass and maintain Producer Property and Casualty License; paid training is provided
- Excellent interpersonal skills with strong written and verbal communication abilities
- Computer fluency and working knowledge of software applications and advanced internet functions

How to Stand Out (Preferred Qualifications):
- Experience in fielding customer concerns in an omni-channel environment
- Self-defense knowledge and training, familiarity with firearms
- Passionate about delighting customers and communicating effectively

#CustomerService #SalesOpportunity #FirearmsIndustry #CareerGrowth #TopWorkplace

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."