Employer Industry: Customer Service and Support for Firearm Ownership

Why consider this job opportunity:
- Starting salary of $19.27 - $20.00/hour, based on experience
- Eligible for commission and shift premium based on days and hours worked
- 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
- Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
- Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
- Opportunity to work with a supportive team and contribute to a mission-driven organization

What to Expect (Job Responsibilities):
- Engage with members and prospects via inbound and outbound calls to build relationships and provide service
- Respond to customer inquiries with knowledgeable and respectful answers, avoiding scripted responses
- Sell new memberships and USCCA products while addressing customer needs through a "find needs, fill needs" approach
- Maintain up-to-date knowledge of products, services, and promotions to effectively assist customers
- Collaborate with team members to enhance service delivery and meet performance targets

What is Required (Qualifications):
- High School diploma or equivalent required; Associate’s degree or higher preferred
- Prior experience in a customer service or sales role, preferably in an omni-channel environment
- Ability to pass and maintain a Producer Property and Casualty License; paid training provided
- Excellent interpersonal skills with strong written and verbal communication abilities
- Computer fluency with a working knowledge of software applications and advanced internet functions

How to Stand Out (Preferred Qualifications):
- Self-defense knowledge and training, familiarity with firearms is preferred but not necessary
- Previous experience in a fast-paced contact center environment

#CustomerService #Sales #RemoteWork #CareerGrowth #TeamCulture

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.