Employer Industry: Customer Service for Firearm Safety and Training

Why consider this job opportunity:
- Starting salary up to $20.00/hour, based on experience
- Eligible for commission and shift premium based on days and hours worked
- 23 Days of Personal Time Off, plus 8 Company Holidays and a paid day of Volunteer Service annually
- Workplace flexibility with options for Headquarters, Work-From-Home Remote, and Hybrid arrangements
- Robust benefits package, including medical, dental, vision, and life insurance, as well as a Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
- Complimentary membership and store discounts with the organization

What to Expect (Job Responsibilities):
- Engage with members and prospects through inbound and outbound calls, providing knowledgeable and respectful responses to inquiries
- Deepen member relationships through engaging conversations and resolve concerns with empathy and attention to detail
- Maintain up-to-date knowledge of products, services, and promotions to offer tailored solutions
- Sell new memberships and USCCA products while meeting established targets for sales and retention
- Collaborate with team members to foster a supportive environment and align with the organization's core values

What is Required (Qualifications):
- High School diploma or equivalent required; Associate’s degree or higher preferred
- Prior experience in customer service or sales, preferably in an omni-channel environment
- Ability to pass and maintain Producer Property and Casualty License; paid training provided
- Excellent interpersonal skills with strong written and verbal communication abilities
- Computer fluency with a working knowledge of software applications and advanced internet functions

How to Stand Out (Preferred Qualifications):
- Familiarity with firearms and self-defense knowledge is preferred
- Demonstrated ability to employ patience, empathy, and strong listening skills in customer interactions
- Experience in fielding customer concerns effectively in a fast-paced environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."