Employer Industry: Firearm and Self-Defense Services

Why consider this job opportunity:
- Starting salary up to $20.00/hour, based on experience
- Eligible for commission and shift premium based on days and hours worked
- 23 days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
- Flexible workplace options: Headquarters, Remote Work-from-Home, and Hybrid opportunities
- Robust insurance coverage options, including Medical, Dental, Vision, and more
- Complimentary membership and store discounts with the employer

What to Expect (Job Responsibilities):
- Field customer, member, and prospect contacts through digital and voice platforms to troubleshoot and resolve issues
- Respond to customer inquiries with knowledgeable, respectful, and well-thought-out answers
- Deepen and retain member relationships through engaging conversations
- Sell new memberships and employer products that meet customer needs
- Meet or exceed established targets for sales, retention, and customer satisfaction

What is Required (Qualifications):
- High School diploma or equivalent required; Associate's degree or higher preferred
- Prior work history in a customer service or sales role, preferably in an omni-channel environment
- Required to pass and maintain Producer Property and Casualty License with paid training provided
- Excellent interpersonal skills with strong written and verbal communication abilities
- Computer fluency with working knowledge of software applications and advanced internet functions

How to Stand Out (Preferred Qualifications):
- Self-defense knowledge and training, familiarity with firearms is preferred but not necessary
- Ability to work well in a team environment, whether in-office or remotely

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