Employer Industry: Firearms and Self-Defense Training

Why consider this job opportunity:
- Starting salary up to $20.00/hour, based on experience
- Eligible for commission and shift premium based on days and hours worked
- 23 days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
- Workplace flexibility with options for Remote Work-from-Home or Hybrid schedules
- Robust Insurance Coverage Options including Medical, Dental, Vision, and more
- Complimentary USCCA Elite Membership & Store Discounts

What to Expect (Job Responsibilities):
- Field customer, member, and prospect contacts through digital and voice platforms to troubleshoot and resolve issues
- Respond to customer inquiries with knowledgeable and respectful answers
- Deepen and retain member relationships through engaging conversations
- Sell new memberships and USCCA products that meet customer needs
- Collaborate with team members to help one another learn and grow

What is Required (Qualifications):
- High School diploma or equivalent required; Associate’s degree or higher preferred
- Prior work history in a customer service or sales role, with experience in an omni-channel environment being a plus
- Required to pass and maintain Producer Property and Casualty License; paid training provided
- Excellent interpersonal skills with strong written and verbal communication abilities
- Computer fluency and working knowledge of software applications and advanced internet functions

How to Stand Out (Preferred Qualifications):
- Self-defense knowledge and training, familiarity with firearms is preferred but not necessary
- Demonstrated ability to employ patience, empathy, and strong listening skills

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