Employer Industry: Firearms and Self-Defense Services

Why consider this job opportunity:
- Starting salary up to $20.00/hour, based on experience
- Eligible for commission and shift premium based on days and hours worked
- 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
- Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
- Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
- Opportunity to work with a supportive team and make a positive impact in members' lives

What to Expect (Job Responsibilities):
- Engage with customers, members, and prospects through inbound and outbound calls to resolve issues and strengthen relationships
- Provide knowledgeable and respectful responses to customer inquiries without relying on scripts
- Sell new memberships and USCCA products that meet customer needs through a needs-based approach
- Follow up with members to ensure optimal service experiences and retention
- Meet or exceed established performance targets in sales, retention, and customer satisfaction

What is Required (Qualifications):
- High School diploma or equivalent required; Associate's degree or higher preferred
- Prior experience in customer service or sales roles, especially in an omni-channel environment
- Required to pass and maintain Producer Property and Casualty License; paid training is provided
- Excellent interpersonal skills with strong written and verbal communication abilities
- Computer fluency with a working knowledge of software applications and advanced internet functions

How to Stand Out (Preferred Qualifications):
- Self-defense knowledge and training, familiarity with firearms is preferred but not necessary
- Experience in fielding customer concerns in various communication channels

#FirearmsIndustry #CustomerService #CareerOpportunity #RemoteWork #TrainingProvided

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."