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Job Description Summary

Job Description

JOB TITLE: Contract and Commercial Manager - Public Cloud

SALARY: The salary banding for this role is £61,641 - £68,490

LOCATION: Leeds, Bristol, Edinburgh, Halifax or Manchester

HOURS: 35 hours, full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

Would you like to manage multi-million-pound contracts with global Technology Service Providers as part of our Contracts & Commercial function? We provide central, independent supplier assurance and informed analysis to ensure service quality and to positively influence the commercial landscape of our organisation.

You’ll have operational responsibility for one or more contract agreements. You’ll manage the end-to-end lifecycle process of the agreement(s), from development through to execution and termination. You’ll coordinate contract change control and internal & external communication regarding the agreement and the supplier relationship. You’ll form the interface between defined client functions and the supplier, ensuring input (e.g. business and compliance requirements) and participation in decision making such as review and approval of deliverables or mitigating actions.

Core Accountabilities

• Provide Subject Matter Expertise to support to the Group on the obligations and expectations within Public and Cloud Native contracts.

• Support colleagues with agenda items at Governance committees including risks and issues, SLA’s, commercial spend, billing and Service Credits and capture and progress actions relating to Public and Cloud Native Services accelerating speed to market creating customer value

• Ownership of the contract renewals, deliverables and obligations tracking for the contracts

• Leading the commercial relationship with our suppliers, ensuring the management and resolution of contractual issues to minimise the impact of service disruptions and delivery delays.

• Raising and managing contractual change notifications, negotiating changes to the contract to remain in compliance with the remainder of the agreement.

• Provide strong leadership, management and operational oversight to the Contracts & Commercial team.

• Ownership of the Governance Framework for the contract(s) and renewals, making considered changes to keep up with an ever-changing landscape

Why Lloyds Banking Group

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

Key Skills

• A strong background in contract management with an understanding of contract structures and terms (Cloud experience is preferred but not essential)

• Ability to communicate and influence with stakeholders at all levels within the organisation

• An ability to quickly grasp and dissect complex issues, in order to accurately advise teams on how to proceed.

• Resilience when faced with conflicting priorities and commercial disputes

• Experience in multi-vendor service provision

• Proven experience making material commercial decisions

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from underrepresented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.