End Date

Tuesday 28 November 2023

Salary Range

£57,078 - £63,420

We support agile working – click here for more information on agile working options.

Agile Working Options

Hybrid Working, Job Share, Reduced Hours

Job Description Summary

Becoming a member of the team in Risk Services, will mean you're also a part of the wider Chief Operating Office (“COO”) team. In COO, we have a people-first, trusting and inclusive Culture. Our Culture boldly puts our colleagues needs at the heart of everything we do. We value everyone's individual skills, experience and knowledge, as we understand that it's what makes us all unique, and we know that all teams perform best when they are diverse, and every team member feels that they belong and can have their say. As part of this role, you will also have the opportunity to help shape and drive our Culture within COO, with the chance to join one (or more!) of our seven Culture Workstreams. Our Culture workstreams cover everything from Values, Inclusion & Diversity, Mental Health, Sustainability and more. Being a part of one of these workstreams means you will have the opportunity to be our colleague voice, in an area that you are passionate about, to help make COO a great place to work for everyone!

Job Description

JOB TITLE: Technology Controls Design Manager

SALARY: £61,641 - £68,490

LOCATION(S): Edinburgh, Glasgow, Birmingham, Bristol, Halifax, Leeds or Manchester

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About this opportunity

We love to do things differently in Chief Operating Office (“COO”) Risk Services. We encourage our employees to challenge the status quo and to come up with new and innovative ideas. We work collaboratively with the business areas we support across the Group COO (“GCOO”) division to support colleagues in identifying, reporting and mitigating risks, helping to transform the bank in a safe and compliant way.

Key Accountabilities:

• Provide support and advice to risk and control owners and library owners on control design and effectiveness.

• Drive the delivery of controls (stock and flow) through automation using various platforms and technologies.

• Defines the divisional principles for control by design, supporting control owners to think in new ways and adopt new guidance

• Engages with relevant business units to identify potential areas for automation and/or process improvement

• Leads and co-ordinates control design improvements and builds business cases to increase levels of automated controls across the division

• Works with technical delivery partners and control owners to support implementations

• Seeks opportunities and engages with relevant control owners to support in reducing cost of control across GCOO

• Works across the Control by Design team to ensure awareness of and identify opportunities of collaboration

Why Lloyds Banking Group:

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too

What you’ll need:

• Previous experience of developing, transforming and/or implementing control frameworks associated with both traditional and new emerging technologies, cloud, cyber and change

• Experience with business process re-engineering including applying waterfall/agile methodologies and design thinking (Prince2/PMP/BSC/Lean Six Sigma etc.)

• Understanding of technology tooling to support new innovation within the risk and control landscape (PowerApps/ServiceNow/MetricStream etc.)

• Understanding of innovative approaches of using technology, data and automation to enhance control environments.

• Good tech change management skills and experienced in collaborating with multiple colleagues to drive action and delivery

• Have broad knowledge of common industry control frameworks (COBIT, NIST, CSA CCM etc.) and regulatory requirements (SOX etc.)

• Excellent communication skills with a track record of engagement with colleagues at all levels

• Risk management experience in financial services sector, Fintech sector or technology sector with understanding of operating in a regulated environment

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.