Employer Industry: Automation and Robotics Solutions

Why consider this job opportunity:
- Salary up to $121,550
- Career development opportunities available
- Competitive compensation and benefits package
- Flexibility of remote work with night shifts (12 hour 4 on/4 off)
- Opportunity for global travel (20-30% travel required)
- Supportive work environment focused on productivity improvement and customer satisfaction

What to Expect (Job Responsibilities):
- Provide remote support for semi-complex production systems
- Assist in troubleshooting material specifications and schematics
- Recommend ideas for productivity improvement and cost reduction
- Offer troubleshooting expertise to customers
- Travel to customer locations as needed, including potential weekends and overtime

What is Required (Qualifications):
- Bachelor's Degree
- Minimum of 5 years of experience in a related field providing customer service support
- Experience with Allen Bradley Logix PLC controls platforms
- Willingness to work nights and provide on-call coverage
- Strong verbal communication skills over the phone

How to Stand Out (Preferred Qualifications):
- Experience with Dematic installations
- Siemens and Modicon PLC experience
- Electrical troubleshooting experience
- Strong customer service mentality
- Ability to work independently and as part of a team

#Automation #Robotics #CustomerSupport #CareerDevelopment #CompetitiveCompensation

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